Technical Administrator in Craven Arms

We are looking for a highly organised and proactive Technical Administrator to work within our Investments team. In this role, you will play a key part in ensuring the smooth delivery of a planned programme of works, replacing major components in our properties. You’ll distribute work instructions directly to front-line operational staff or contractors, assist with ensuring data accuracy across our systems and respond to customer enquiries and complaints professionally and in line with our service standards.

What we’re looking for:

• Strong organisational and planning skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to prioritise workload and meet deadlines in a fast-paced environment.
• Strong administration experience.
• Proficient in all Microsoft Excel and Word suites.
• A good team player.
• NVQ Level 3 in Business Administration or equivalent through relevant training/experience.

This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices, with Head office at Craven Arms and travel to other offices as required.

About Connexus:

Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.

Connexus is committed to equality of opportunity for all employees and is keen to address areas of underrepresentation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.

Some of the benefits:

• Up to 30 days annual leave & Bank Holidays.
• Continual learning and development opportunities.
• Generous pension scheme.
• Westfield Health healthcare plan.
• Paid sickness leave (upon successful completion of probationary period).
• Enhanced maternity/paternity pay.

Interviewing isn’t easy and believe us when we say “we’re rooting for you”; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier!