At a Glance
- Tasks: Join our team as a Business Support Assistant, focusing on customer service and administration.
- Company: Connexus is a rural housing association dedicated to providing quality homes and building inclusive communities.
- Benefits: Enjoy hybrid working, flexible hours, and fantastic training opportunities to boost your career.
- Other info: This role offers a mix of home and office work, with travel to other locations as needed.
- Why this job: Make a real impact in people's lives while working in a dynamic and supportive environment.
- Qualifications: Strong communication skills and a proactive attitude are essential; experience in customer service is a plus.
The predicted salary is between 28800 - 43200 £ per year.
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The vacancy
We are looking for a dynamic and forward-thinking individual to join our thriving, well-performing team. We focus on utilising technology to deliver our services and enhance the customer experience. You will need to be self-motivated, proactive, and able to work independently. Excellent customer service skills, with a focus on delivering a right-first-time approach, are essential. The role involves effective communication and comprehensive administration within our Programme and Survey Team.
Candidates should demonstrate excellent written and oral communication skills and have a good telephone manner. The role has been identified as suitable for hybrid working, combining home working and working from our offices, with the Head Office at Craven Arms and travel to other offices as needed.
For informal enquiries, please contact Isabella Moses at 03332 31 32 33.
Key Dates
- Shortlisting date: 02 September 2025
- Interview date: 09 September 2025
About Connexus
Connexus is a rural housing association with roots in Shropshire and Herefordshire. We provide good quality, affordable, and safe homes that our customers are proud to live in. We create inclusive neighbourhoods and sustainable rural communities, offering services that support our customers in building a life in their home.
The work is varied, and no two days are the same. We offer flexible working options and fantastic benefits. We are committed to supporting our colleagues with training and development opportunities to help you grow your career.
If you want to work with like-minded people and make a difference in our customers\' lives, Connexus could be the right fit for you.
#J-18808-LjbffrBusiness Support Assistant in Craven Arms employer: Connexus
Connexus is an excellent employer that prioritises employee well-being and professional growth, offering flexible working options and a supportive work culture. With a commitment to training and development, employees can thrive in their careers while making a meaningful impact in the lives of customers within the vibrant communities of Shropshire and Herefordshire. Join us to be part of a dynamic team that values innovation and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Craven Arms
✨Tip Number 1
Familiarise yourself with Connexus and its mission. Understanding their focus on customer service and community support will help you align your responses during interviews, showcasing how your values match theirs.
✨Tip Number 2
Prepare examples of your previous experiences that demonstrate your excellent communication skills and proactive approach. Think about specific situations where you delivered exceptional customer service or handled administrative tasks effectively.
✨Tip Number 3
Since the role involves hybrid working, be ready to discuss your experience with remote work and how you manage your time and tasks independently. Highlight any tools or strategies you use to stay organised and productive.
✨Tip Number 4
Don’t hesitate to reach out to Isabella Moses for informal enquiries. This shows your initiative and interest in the role, plus it gives you a chance to ask questions that can help you tailor your approach during the interview.
We think you need these skills to ace Business Support Assistant in Craven Arms
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Business Support Assistant role. Emphasise your customer service skills and any experience in administration or communication.
Craft a Compelling Cover Letter:Write a cover letter that showcases your motivation for applying to Connexus. Mention how your proactive nature and ability to work independently make you a great fit for their team.
Demonstrate Communication Skills:Since excellent written and oral communication skills are essential, ensure your application is free from errors. Use clear and concise language to convey your points effectively.
Highlight Flexibility and Adaptability:In your application, mention your willingness to embrace hybrid working and your ability to adapt to different environments. This shows that you are ready to meet the demands of the role.
How to prepare for a job interview at Connexus
✨Show Your Proactive Nature
Demonstrate your self-motivation and proactive approach during the interview. Share examples of how you've taken initiative in previous roles, especially in customer service or administration.
✨Highlight Communication Skills
Since excellent written and oral communication skills are essential for this role, prepare to discuss specific instances where your communication made a positive impact. Practice articulating your thoughts clearly and confidently.
✨Understand the Company Values
Familiarise yourself with Connexus and its mission to provide quality homes and inclusive communities. Be ready to explain how your values align with theirs and how you can contribute to their goals.
✨Prepare for Hybrid Working Questions
As the role involves hybrid working, think about how you manage your time and productivity when working from home. Be prepared to discuss your strategies for staying organised and maintaining effective communication with your team.
