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- Tasks: Manage clinic operations, patient communications, and support the training academy.
- Company: Join a growing organisation in healthcare and aesthetics with a focus on client care.
- Benefits: Competitive salary, holiday allowance, pension scheme, and staff discounts.
- Why this job: Be part of a supportive team making a real impact in patient care and training.
- Qualifications: Experience in administration, excellent multitasking, and communication skills required.
- Other info: Flexible scheduling and opportunities for professional growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Connexus UK are recruiting on behalf of our client, an expanding organisation in the healthcare and aesthetics sector, for a Senior Administrator. This role is central to ensuring the smooth running of the clinic and academy, covering patient communications, diary and appointment management, stock control, compliance administration, and daily operations. The successful candidate will also provide support to the training academy, working closely with a dedicated Assistant Operations Coordinator. You will report directly to the Clinic Manager and Director and work collaboratively with clinical, training, and front-of-house teams to deliver a seamless experience for patients, delegates, and staff.
Key Responsibilities
- Clinic administration: manage emails, calls, follow-ups, appointments, and staff/clinic diaries.
- Stock control: monitor levels, place orders, liaise with suppliers, and track usage.
- Compliance administration: maintain GDPR and RQIA documentation, support audits, and ensure inspection readiness.
- Daily operations: oversee room set-ups, bookings, equipment checks, safety logs, and overall clinic flow.
- Academy administration: support course scheduling, enrolments, delegate communications, and training record management.
- Partnerships & suite management: assist in developing connections with training partners, medical professionals, and surgeons to support the organisation’s training, medical, and surgical suites.
About You
- Experience in office or clinic administration (healthcare/regulated environment preferred).
- Highly organised, with excellent multitasking skills and ability to stay calm under pressure.
- Proficient in MS Office (Word, Excel, Outlook); LMS/training system knowledge is an advantage.
- Familiar with GDPR, confidentiality, and RQIA compliance (desirable).
- Excellent communication skills, confident working with patients, staff, and external partners.
- Able to work independently while being part of a collaborative team.
Full-time: 37.5 hours per week (with occasional evening/Saturday work). Competitive salary (DOE) with opportunities for progression. Flexible scheduling to support clinic and academy activities. Benefits include: holiday allowance, pension scheme, and staff discounts on treatments/training.
This is an exciting opportunity to join a growing organisation that combines exceptional client care with a strong commitment to training, compliance, and operational excellence. You will be part of a supportive team where your contribution will have a real impact, with opportunities for professional growth and development.
Senior Administrator employer: Connexus International Ltd
Contact Detail:
Connexus International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and aesthetics sector, especially those who work at clinics or training academies. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and compliance. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed diaries, stock control, or compliance tasks in the past. This will help you stand out as the perfect fit for the Senior Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in administration, especially in healthcare or regulated environments, to show us you’re the right fit for the Senior Administrator position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your organisational skills and experience with compliance – we love that!
Show Off Your Communication Skills: Since this role involves a lot of communication with patients and staff, make sure your application showcases your excellent communication skills. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully managed communications in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at Connexus International Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Administrator in a healthcare setting. Familiarise yourself with patient communications, diary management, and compliance administration. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
Since this role requires excellent multitasking abilities, prepare examples from your past experiences where you've successfully managed multiple tasks under pressure. Highlight how you kept everything organised and ensured smooth operations, as this will resonate well with the interviewers.
✨Brush Up on Compliance Knowledge
Given the importance of GDPR and RQIA compliance in this role, it’s crucial to demonstrate your understanding of these regulations. Be ready to discuss how you’ve handled compliance in previous positions or how you would approach it in this new role.
✨Engage with the Team Spirit
This position involves working closely with various teams, so be prepared to discuss your collaborative experiences. Share stories that illustrate your ability to work independently while also being a supportive team member. This will show that you can fit into their culture and contribute positively.
