At a Glance
- Tasks: Support branch operations and deliver excellent customer service while leading a dynamic team.
- Company: Join a leading supplier of professional power tools with a strong presence in Northern Ireland.
- Benefits: Competitive salary, career progression, ongoing training, and a supportive team environment.
- Other info: Exciting long-term career opportunities await in this hands-on role.
- Why this job: Step into leadership and make a real impact in a growing business.
- Qualifications: Trade counter experience and strong product knowledge in power tools or related fields.
The predicted salary is between 30000 - 40000 £ per year.
Connexus UK is proud to be partnering with a leading supplier of professional power tools, equipment, and machinery, with multiple branches across Northern Ireland. We are seeking an Assistant Branch Manager for the Belfast branch to support the Branch Manager in the day-to-day running of the operation. This opportunity would suit someone currently working on a trade counter within a power tool, tool hire, machinery, engineering supplies, or industrial products environment who is looking to take the next step into branch leadership. If you enjoy dealing with trade customers, have strong product knowledge, and can lead from the front, we'd like to hear from you.
The Role
As Assistant Branch Manager, you will play a key role in supporting branch performance, customer service, sales growth, and operational standards. Working closely with the Branch Manager, you will help ensure the branch operates efficiently while delivering an excellent customer experience. This is a hands-on position that combines customer-facing trade counter duties with leadership responsibilities.
Key Responsibilities
- Trade Counter & Customer Service
- Serve trade and commercial customers on the trade counter
- Provide advice and product recommendations on power tools, equipment, and machinery
- Build strong customer relationships and encourage repeat business
- Resolve customer queries in a professional and timely manner
- Maintain excellent product knowledge across the branch range
- Branch Operations
- Support the day-to-day running of the branch
- Assist with stock control, goods-in processes, merchandising, and branch presentation
- Ensure company procedures and health & safety standards are followed
- Support branch performance and operational efficiency
- Step into the Branch Manager role when required
- Sales & Business Development
- Support the achievement of branch sales targets
- Identify opportunities to upsell and cross-sell products
- Help develop existing customer accounts
- Assist in generating new business opportunities within the local market
- Team Support
- Lead by example and contribute to a positive team culture
- Support the onboarding and training of new team members
- Assist with motivating and developing colleagues
What We're Looking For
Essential
- Recent trade counter experience within a power tools, tool hire, machinery, engineering supplies, or closely related environment
- Strong knowledge of professional power tools and associated products
- Experience dealing with trade customers on a daily basis
- Excellent customer service and communication skills
- Good organisational skills and attention to detail
- A proactive and hands-on approach to work
Desirable
- Experience supervising a team or supporting branch operations
- Previous experience in an Assistant Manager, Supervisor, or Senior Trade Counter role
- Experience working towards branch sales targets and KPIs
What's On Offer
- Competitive salary
- Progression potential within the Branch or other areas of the business
- Ongoing training and product development
- Supportive and established team environment
- Long-term career opportunities with a growing business
Interested? If you have trade counter experience within power tools, tool hire, engineering supplies, or a related sector and are ready for the next step in your career, we'd love to hear from you. Apply today or contact Connexus UK for a confidential discussion.
Assistant Branch Manager in Lisburn employer: Connexus International Limited
Connexus UK is an exceptional employer, offering a dynamic work environment in Belfast where you can thrive as an Assistant Branch Manager. With a strong focus on employee development, competitive salaries, and a supportive team culture, we provide ample opportunities for career progression within the growing business. Join us to lead a dedicated team while delivering outstanding customer service in the power tools industry.
Contact Details:
Connexus International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the power tools and machinery industry. Attend local trade events or workshops to meet potential employers and show off your knowledge. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to branch management and customer service. Think of examples from your past experiences that highlight your skills in leading teams and dealing with trade customers. Confidence is key!
✨Tip Number 3
Showcase your product knowledge! When chatting with potential employers, don’t hesitate to share insights about the latest power tools or trends in the industry. This will demonstrate your passion and expertise, making you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on the path to becoming an Assistant Branch Manager!
We think you need these skills to ace Assistant Branch Manager in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your trade counter experience and any leadership roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Assistant Branch Manager role. Share specific examples of how you've excelled in customer service and sales growth in your previous positions.
Show Off Your Product Knowledge:Since this role involves professional power tools and equipment, make sure to showcase your product knowledge. Mention any relevant experience or training that demonstrates your expertise in this area. We love candidates who are passionate about what they do!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Connexus International Limited
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of power tools and related products before the interview. Being able to confidently discuss features, benefits, and applications will impress the interviewer and show that you're ready to support customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully dealt with trade customers in the past. Highlight situations where you resolved queries or built strong relationships, as this role heavily relies on excellent customer service.
✨Demonstrate Leadership Potential
Think about times when you've taken the lead or supported a team. Be ready to share specific instances where you motivated colleagues or contributed to a positive team culture, as this will align with the branch's leadership expectations.
✨Understand Branch Operations
Familiarise yourself with the day-to-day operations of a branch, including stock control and health & safety standards. Showing that you understand these processes will indicate your readiness to step into the Assistant Branch Manager role.
