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- Tasks: Manage client insurance needs and drive new business opportunities.
- Company: Join Connexus Insurance Solutions, a growing leader in the insurance industry with over 25 years of experience.
- Benefits: Enjoy perks like discounted gym memberships, free eye tests, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team that values training, development, and excellent customer service.
- Qualifications: Two years of insurance sales experience and knowledge of FCA regulations required.
- Other info: Flexible working hours with paid overtime on Saturdays.
The predicted salary is between 28800 - 43200 £ per year.
Location: Connexus, 1210 Centre Park Square, Warrington, WA1 1RU
Annual Leave: 22 days + bank holidays
Working Pattern: 37.5 hours per week, Monday to Friday. 1 out of every 4 Saturdays 9am-1pm (paid time and a half or 1/2 days flex)
Established over 25 years ago, The Connexus Group provides high-quality, 24/7 services to insurance companies, managing general agents, portfolio run-off businesses, fleet managers, motor manufacturers, corporate businesses and private clients. Carbon is part of The Connexus Group, and provides affinity insurance services to a motor manufacturer and the Professional Footballers Association as well as having a cycle insurance business. We work with some of the world’s largest motor manufacturers and dealerships, supporting them with web support, accident aftercare, affinity insurance products and commercial fleet management. Over the last two years, we have grown from having 170 to 200+ employees, and our dedication to training and development has helped us to retain over 95% of our staff. We have successfully opened a brand-new business within the group, and our customer base has more than doubled. We are situated within walking distance of Warrington Bank Quay Station and Warrington Central Station, and have close links to the M62, M56 and M6.
Job Description
Working alongside a team of advisers, you will proactively manage 'your' customers from beginning to end, whilst also contributing to individual and team productivity targets. Your responsibilities will include:
- Managing and servicing existing client's insurance needs
- Maximising new business opportunities whilst delivering outstanding customer service
- Proactive in supporting the wider team in delivering its call handling levels
- Proactively obtaining future dated leads to increase sales and maximise revenue opportunities
- Renewal of existing client policies by servicing renewal requirements
- Produce and/or request insurance documentation
- Undertake any other duties as necessary
Person Specification
The ideal candidate will have at least two years' experience in insurance sales ensuring compliance with FCA regulations.
- A minimum of two years relevant experience
- Knowledge of personal lines including motor, household and travel risks
- Knowledge of Open GI and Acturis software would be helpful
- A proven track record of placing business with a selection of capacity providers
- A knowledge of the sale of ancillary products such as legal expenses would be of assistance
- Ability to build instant customer support
- Experience in retention or sales is preferable
- Thrives on a challenge and takes pride in work
- Drive to develop both personally and professionally
- Positive, 'can-do' attitude
- Passion for delivering excellent customer service
- Strong attention to detail
- Excellent organisational skills
- Aptitude for problem-solving
- Natural communication and persuasion skills
- FCA and GDPR knowledge
Conduct Rules
- Act with integrity
- Exercise due care, skill and diligence
- Be open and cooperative with the FCA, PRA and other regulators
- Pay due regard to the interests of customers and treat them fairly
- Observe proper standards of market conduct
Health and Safety
Ensure work area is tidy and report any incidents and potential risks
Information Security
Maintain awareness of regulations in relation to the handling of data, personal or business related, in compliance with current legislation and guidelines including, but not limited to, GDPR, FCA, SRA and ISO 27001
Benefits
- Discounted gym membership
- Dress for your day
- Free eye tests
- Flu jab vouchers
- Company pension
- Computing scheme
- Cycle-to-work scheme
- Life assurance
- Staff referral scheme
- 22 days AL + bank holidays
Insurance Executive employer: Connexus Insurance Solutions
Contact Detail:
Connexus Insurance Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Executive
✨Tip Number 1
Familiarise yourself with the specific insurance products that Connexus offers, especially those related to motor and household insurance. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Connexus Insurance Solutions on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your experience with FCA regulations and compliance in detail. Since this is a key requirement for the role, being able to articulate your understanding and past experiences will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Highlighting your ability to build rapport and resolve issues will resonate well with the hiring team.
We think you need these skills to ace Insurance Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance sales, particularly focusing on your compliance with FCA regulations and any specific software knowledge like Open GI or Acturis. Use keywords from the job description to align your skills with what Connexus Insurance Solutions is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service and your ability to build instant customer rapport. Mention specific examples of how you've maximised new business opportunities in previous roles.
Highlight Relevant Experience: In your application, emphasise your two years of relevant experience in insurance sales. Discuss your track record of placing business with capacity providers and your familiarity with personal lines such as motor, household, and travel risks.
Showcase Your Skills: Demonstrate your problem-solving abilities, attention to detail, and organisational skills in your application. Provide examples of how you've thrived on challenges in past roles and how you can contribute to the team’s productivity targets at Connexus.
How to prepare for a job interview at Connexus Insurance Solutions
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of personal lines, including motor, household, and travel risks. Being able to discuss these topics confidently will show that you have the relevant experience and understanding needed for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in previous roles. Highlight your ability to build instant rapport with clients and how you've handled challenging situations effectively.
✨Familiarise Yourself with Relevant Software
If you have experience with Open GI or Acturis software, be ready to discuss it. If not, do a bit of research to understand how these systems work, as this knowledge could set you apart from other candidates.
✨Show Your Problem-Solving Aptitude
Think of specific instances where you've successfully solved problems or overcome challenges in your previous jobs. This will demonstrate your ability to think on your feet and your drive to develop both personally and professionally.
