At a Glance
- Tasks: Support housing customers with health checks, inspections, and tenancy sign-ups.
- Company: Join a passionate team at Metropolitan Thames Valley Housing.
- Benefits: Competitive salary, training opportunities, and flexible working arrangements.
- Other info: Dynamic role with mentoring and career growth potential.
- Why this job: Make a real difference in the lives of vulnerable people while launching your career.
- Qualifications: Experience with support needs and strong IT skills required.
The predicted salary is between 26982 - 28402 € per year.
To be part of a small and highly experienced team providing a high quality housing management service to supported housing customers in Metropolitan Thames Valley owned and managed properties in South London. The team is growing due to winning a number of new Care & Support contracts. For the right candidates, this role will equip you with a wide range of skills and knowledge to help launch a career in housing.
The role is varied and tasks will include health & safety checks, void inspections, tenancy sign-ups, and regular face-to-face contact with a range of customers. There is a mix of office-based tasks and scheme visits, with some opportunities to work from home. We work in partnership with other teams across MTVH, as well as external organisations providing support.
You will be provided with a range of training to help you grow your knowledge and professional skills, with access to support and mentoring to put you on the path to a fulfilling career in housing.
What You'll Need To Succeed
- Previous experience of working with adults with support needs is essential, combined with a passion for making a real difference to the lives of vulnerable people.
- You’ll need good IT skills, including Microsoft Office, to help you manage your workload and make full use of our comprehensive range of resources.
- An ability to provide advice and practical assistance to customers in order to sustain their tenancies, including rent arrears, budgeting, utilities, personal and home safety and access to appropriate services.
At MTVH we care about what we do and dare to think differently in our approach, we are therefore seeking individuals with drive and ambition to deliver excellent service. To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced DBS check, once an offer of employment is made. A new check will be completed every three years.
Supported Housing Assistant employer: Connexions Thames Valley
Metropolitan Thames Valley Housing (MTVH) is an exceptional employer that prioritises the growth and development of its staff, offering comprehensive training and mentoring to support your career in housing. Located in South London, our collaborative work culture fosters a sense of community and purpose, allowing you to make a meaningful impact on the lives of vulnerable individuals while enjoying a mix of office-based tasks and flexible working options. Join us to be part of a dedicated team that values innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at MTVH. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, share your experiences and why you care about supporting vulnerable people. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions during interviews. Think about how you'd handle various scenarios related to tenancy support and customer service – it’ll show you’re proactive and ready for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Supported Housing Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supported Housing Assistant role. Highlight your experience with adults who have support needs and any relevant skills that match what we're looking for.
Show Your Passion:We want to see your enthusiasm for making a difference in people's lives. Share specific examples of how you've helped others or contributed to a positive environment in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how you fit into our team and the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at Connexions Thames Valley
✨Know Your Stuff
Make sure you understand the role of a Supported Housing Assistant inside out. Familiarise yourself with the key responsibilities like health & safety checks and tenancy sign-ups. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Since this role involves working with vulnerable adults, it's crucial to convey your passion for making a difference. Share personal experiences or examples from previous jobs where you've positively impacted someone's life. This will resonate well with the interviewers.
✨Brush Up on IT Skills
As good IT skills are essential, especially with Microsoft Office, make sure you're comfortable using these tools. You might be asked about how you manage your workload or use technology to assist customers, so be ready to discuss your experience.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the team, training opportunities, and the company's approach to supporting its staff. This shows that you're engaged and serious about the role, plus it gives you valuable insights into whether it's the right fit for you.
