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- Tasks: Lead a dynamic sales team and enhance customer experiences in a fast-paced environment.
- Company: Join a forward-thinking company focused on growth and innovation.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity to thrive in a high-energy, collaborative setting.
- Why this job: Make a real impact by driving performance and improving customer outcomes.
- Qualifications: Proven leadership experience and strong commercial awareness required.
The predicted salary is between 50000 - 60000 ÂŁ per year.
This role involves taking ownership of the Agency Sales function, overseeing partnerships resales, MTVH resales, progression and open market resales. This is a key role within aftersales, responsible for driving performance, improving customer outcomes and supporting the continued development of each workstream.
You will lead a front-end resales team and two managers, creating a positive, high-performing team culture that blends pace, accountability and customer support. Alongside team leadership, you will play a central role in improving the customer journey; identifying opportunities to streamline processes, find smarter ways of working and ensuring our service evolves in line with customer expectations and regulatory changes.
You will also be responsible for strengthening and growing relationships with external stakeholders, including clients, suppliers and partners, while identifying opportunities to expand our offering. This role requires a strong awareness of compliance and the ability to operate confidently within a changing regulatory landscape, ensuring our services remain robust, consistent and customer focused.
- Proven experience in leading highâperforming teams.
- Strong commercial awareness, with the ability to drive revenue and identify growth opportunities.
- Ability to build and maintain effective relationships with a wide range of internal and external stakeholders.
- Experience identifying and delivering process improvements, with a focus on efficiency, consistency and customer outcomes.
- Confidence operating within a highly regulated environment, with a strong understanding of compliance and service standards.
- Experience managing budgets and delivering against financial and operational targets.
- Ability to operate at pace, prioritise effectively and deliver in a fastâmoving, highâvolume environment.
- Strong communication skills, with the confidence to represent the function and wider organisation both internally and externally.
- A proactive, solutionsâfocused mindset with the ability to step into a senior role and make an immediate impact.
Senior Agency Sales Manager employer: Connexions Thames Valley
Contact Detail:
Connexions Thames Valley Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Agency Sales Manager
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donât be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that youâre not just another candidate, but someone who genuinely fits into their team.
â¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and commercial awareness, as these are key for the Senior Agency Sales Manager role.
â¨Tip Number 4
Donât forget to apply through our website! Weâve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, itâs a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Agency Sales Manager
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Agency Sales Manager. Highlight your experience in leading teams, driving performance, and improving customer outcomes. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your commercial awareness and ability to build relationships. Tell us why youâre the perfect fit for this role and how you can make an impact at StudySmarter.
Showcase Your Achievements: Donât just list your responsibilities; share your successes! Include specific examples of how you've driven revenue, improved processes, or enhanced customer experiences. We love numbers and results that demonstrate your capabilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itâs the best way for us to receive your application and ensures you donât miss any important updates. Letâs get started on this journey together!
How to prepare for a job interview at Connexions Thames Valley
â¨Know Your Numbers
As a Senior Agency Sales Manager, you'll need to demonstrate your commercial awareness. Brush up on key metrics related to sales performance, revenue growth, and customer outcomes. Be ready to discuss how you've driven results in previous roles and how you plan to do the same here.
â¨Showcase Your Leadership Style
This role involves leading a team, so be prepared to talk about your leadership approach. Share specific examples of how you've built high-performing teams, fostered a positive culture, and improved team dynamics. Highlight any strategies you've used to motivate and support your team.
â¨Understand the Customer Journey
Since improving the customer journey is a key responsibility, think about how you've previously identified opportunities for process improvements. Prepare to discuss specific instances where you've streamlined operations or enhanced customer satisfaction, and how you can apply that knowledge here.
â¨Build Relationships Like a Pro
You'll be strengthening relationships with various stakeholders, so come equipped with examples of how you've successfully managed partnerships in the past. Discuss your approach to building rapport and trust, and how youâve navigated challenges in stakeholder management.