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For Companies At a Glance
- Tasks: Lead a dynamic team managing repairs and ensuring top-notch service delivery.
- Company: Join a reputable organisation dedicated to improving housing standards.
- Benefits: Attractive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Proven leadership experience and expertise in repairs management.
- Other info: Exciting role with potential for growth in the social housing sector.
The predicted salary is between 46000 - 58000 £ per year.
Overview
Regional Repairs Manager (Disrepair) - Nottingham
Known internally as Regional Property Manager
Salary: 55,580 - 58,505
Responsibilities
- Oversee a team of Property Surveyors and a Partnering Support Officer; manage Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in Nottingham/East Midlands.
- Manage contractors in line with contracts, seek continuous improvement, ensure clear communication with all parties, closely monitor workstreams, maintain accurate and robust record keeping, and provide reports on performance for all KPI’s.
Requirements
- Strong leadership skills and experience managing a multifaceted repairs team
- Experience managing disrepair cases with ability to present as an expert witness in disrepair hearings
- Experience of Contract/Project Management (essential)
- Experience of working in Social Housing, Building Surveying, or a regulated field
- History of dealing with customers from different backgrounds and delivering a positive and transparent service
- Experience analysing customer feedback to achieve service improvements
- Attention to detail and accuracy in reporting
- Experience working with external stakeholders
- Experience dealing with customers and responding to customer enquiries on the phone and in writing
- Budget management – adhering to budget and managing expectations
- A self-starter who isn’t afraid of challenge
- Must have car and business insurance
Desirable
- Housing experience or working in a related field
DBS background check requirements: To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service (DBS) once an offer of employment is made. Checks will be carried out every three years.
Regional Repairs Manager (Disrepair) in Nottingham employer: Connexions Thames Valley
Contact Detail:
Connexions Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Repairs Manager (Disrepair) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the hunt for a Regional Repairs Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your disrepair case management knowledge. Be ready to share specific examples of how you've successfully managed complex repairs and dealt with contractors. We want to see that you can lead a team and handle challenges with ease!
✨Tip Number 3
Show off your leadership skills during the interview! Talk about how you've motivated your team and improved service delivery. Remember, we’re looking for someone who can inspire others and drive continuous improvement in our repairs processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at MTVH. Let’s get you that Regional Repairs Manager position!
We think you need these skills to ace Regional Repairs Manager (Disrepair) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Repairs Manager role. Highlight your leadership experience, especially in managing repairs teams and disrepair cases, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about social housing and how your background makes you an ideal candidate for this position. Don’t forget to mention your experience with customer service and budget management.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex repairs and improve service delivery. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Connexions Thames Valley
✨Know Your Stuff
Make sure you brush up on your knowledge of disrepair cases and the relevant legislation. Being able to discuss specific examples from your experience will show that you’re not just familiar with the theory but have practical insights too.
✨Showcase Your Leadership Skills
As a Regional Repairs Manager, you'll need strong leadership skills. Prepare to share examples of how you've successfully managed teams in the past, particularly in complex repair situations. Highlight your ability to motivate and guide your team through challenges.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you’ve maintained clear communication with contractors and stakeholders in previous roles, as this will be crucial for success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to manage complaints or complex repairs, and be prepared to explain your thought process and the outcomes of your actions.
