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- Tasks: Support older people to live independently and manage housing services.
- Company: MTVH, a community-focused organisation dedicated to enhancing lives.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth.
- Other info: Join a vibrant team and enjoy a fulfilling career in community support.
- Why this job: Make a real difference in the lives of older residents every day.
- Qualifications: Experience with older residents and knowledge of housing legislation.
The predicted salary is between 31334 - 32984 £ per year.
Contract: Full Time Permanent 37.5hrs per week
Location: Barnet
Salary: £31,334 - £32,984
Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day.
About this role
Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose. As a Housing with Support Manager, you’ll deliver a high-quality housing management service across our schemes, ensuring properties are well‑maintained, safe, and compliant. You’ll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive.
What You’ll Do
- Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.
- Carry out home visits after move‑in and regular tenancy audits to ensure residents are settled and supported.
- Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.
- Support residents to report repairs, address anti‑social behaviour, and maintain safe homes.
- Promote independence by signposting to community resources and specialist services.
- Coordinate minor works through our handy person service and liaise with Asset Management for planned works.
- Arrange property adaptations to meet individual needs and maintain suitability.
Essential What We’re Looking For
- Knowledge of legislation relevant to older residents and sheltered housing.
- Understanding of welfare benefits and tenancy rights.
- Experience supporting vulnerable older people with housing and wellbeing needs.
- Excellent communication skills and ability to work independently and as part of a team.
- Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.
- Aware of safeguarding procedures and local support pathways.
Desirable
- QCF Diploma or NVQ Level 3 in Health & Social Care or Housing.
Personal Attributes
- Flexible and adaptable to meet customer needs.
- Assertive yet empathetic when dealing with sensitive issues.
- Highly organised with the ability to prioritise and manage workload effectively.
Housing with Support Manager employer: Connexions Thames Valley
Contact Detail:
Connexions Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing with Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those who work with older residents. Attend local events or join online forums to connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by researching MTVH and understanding their values. Think about how your experience aligns with their mission of supporting older people. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your skills! Bring examples of how you've supported vulnerable individuals in the past. Whether it’s managing referrals or providing practical solutions, we love to hear about your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for right there.
We think you need these skills to ace Housing with Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing with Support Manager role. Highlight your experience with older residents and any relevant qualifications, like a QCF Diploma or NVQ Level 3.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about supporting older people. Share specific examples of how you've helped vulnerable individuals in the past and how you can bring that experience to our team.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and well-structured. Use straightforward language and keep it professional yet friendly to reflect your ability to connect with residents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Connexions Thames Valley
✨Know Your Stuff
Make sure you brush up on the relevant legislation for older residents and sheltered housing. Familiarise yourself with welfare benefits and tenancy rights, as these are crucial topics that may come up during your interview.
✨Show Your Empathy
As a Housing with Support Manager, you'll be dealing with vulnerable older people. Prepare examples of how you've supported individuals in the past, showcasing your ability to be both assertive and empathetic when addressing sensitive issues.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload effectively. Think of specific instances where you've prioritised tasks or coordinated services, as this will highlight your organisational abilities and adaptability.
✨Engage with Community Resources
Familiarise yourself with local support pathways and community resources that can help residents maintain their independence. Being able to discuss how you would signpost residents to these services will show your proactive approach to supporting them.