At a Glance
- Tasks: Be the friendly face of our office, managing visitors and supporting the Workspace Services team.
- Company: Join a dynamic team at MTVH, focused on exceptional customer service.
- Benefits: Competitive salary, travel reimbursement, and a supportive work environment.
- Other info: Full-time role with opportunities for growth and teamwork.
- Why this job: Make a real impact by enhancing the workspace experience for everyone.
- Qualifications: Experience in office operations, strong IT skills, and excellent communication.
The predicted salary is between 27844 - 29320 € per year.
Permanent, Full-Time Opportunity (37.5 hours) in Clapham Park, SW2 4AX.
Salary: £27,844 - £29,320 per annum.
We have an exciting opportunity to join a dynamic growing team, delivering exceptional levels of customer service and operational resilience. Teamwork is at the heart of our culture; therefore, if you feel you have what it takes to create an amazing workspace, we invite you to read on.
This role requires daily presence in the office, working Monday to Friday. The base office will be Clapham Park (SW2 4AX), with expectations to travel to any of the offices within the London region to support the Workspace Services team in ensuring compliance duties are carried out at sites where there is no daily Workspace Services presence and during planned and unplanned absences. Travel expenses from the base office will be reimbursed in accordance with the Business Travel & Expenses Policy.
As part of the Workspace Services team, who take pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support and assist the Workspace Services Team in all general reception and administration duties. You will be the welcoming face of our business, interacting with staff, clients, suppliers, and visitors with a focus on improving building user experience.
Duties include, but are not limited to:
- Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system.
- Managing meeting room bookings and requests.
- Providing support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of health, safety, and planned preventative maintenance.
- Access control management, issuing & programming access cards and staff IDs.
- Postal functions (incoming and outgoing).
- Ordering and maintaining stock in relation to the workspace service provision.
- Processing and prioritising work order requests from colleagues through a central helpdesk system.
- Attending team meetings and producing subsequent minutes/actions.
- Providing support to the Workspace Services Team in maintaining supplier matrices and the associated documentation.
- Taking reasonable care for the health & safety of yourself and of other persons who may be affected by your acts or omissions at work.
- Manual handling.
What You'll Need To Succeed:
- Previous relevant operational office experience within the Facilities or Hospitality sectors.
- Demonstrable experience of excellent IT and Microsoft Office skills.
- Strong communication skills.
- Detail-oriented and able to prioritise workload.
- Ability to work independently and as part of a team, influencing colleagues and building users where appropriate.
- Customer-focused with a proactive, flexible approach.
- Actively manages relationships that will ensure objectives are achieved.
Workspace Services Receptionist/Administrator in Clapham employer: Connexions Thames Valley
Join a vibrant and supportive team at MTVH, where we prioritise exceptional customer service and operational excellence. Located in Clapham Park, our workplace fosters a collaborative culture that encourages personal growth and development, offering opportunities to enhance your skills while making a meaningful impact on the user experience. With a commitment to employee well-being and a focus on teamwork, MTVH is an excellent employer for those seeking a rewarding career in workspace services.
StudySmarter Expert Advice🤫
We think this is how you could land Workspace Services Receptionist/Administrator in Clapham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on MTVH and their values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your customer service skills! As a Workspace Services Receptionist/Administrator, you'll be the face of the business. Think of examples from your past experiences where you’ve gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Make sure you’re dressed smartly and professionally for your interview to reflect the welcoming atmosphere MTVH aims to create.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Workspace Services Receptionist/Administrator in Clapham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous operational office experience and any relevant roles in Facilities or Hospitality to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your customer-focused approach aligns with our team’s values. Don’t forget to mention why you want to work with us at StudySmarter!
Show Off Your Communication Skills:Since this role involves interacting with various stakeholders, make sure your written application showcases your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Connexions Thames Valley
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workspace Services Receptionist/Administrator. Familiarise yourself with tasks like managing meeting room bookings and maintaining visitor records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, be prepared to share examples from your past experiences. Think of situations where you went above and beyond for a client or resolved a tricky issue. This will highlight your proactive approach and customer-focused mindset.
✨Demonstrate Team Spirit
Teamwork is key in this position, so be ready to discuss how you've successfully collaborated with others in previous roles. Share specific instances where you influenced colleagues or contributed to a team goal. This will show that you can thrive in a dynamic environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
