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- Tasks: Ensure safe and thriving communities by maintaining communal spaces and providing excellent customer service.
- Company: MTVH, dedicated to creating vibrant living environments.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Join a dynamic team with a commitment to safety and quality service.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Clean UK driving licence and strong communication skills required.
The predicted salary is between 28860 - 28860 £ per year.
Location: Lambeth
Salary: £28,860
At MTVH, we are looking for someone who is passionate about creating safe and thriving communities, enjoys providing excellent customer service and ensuring communal spaces are well-maintained.
Key Responsibilities:
- Collaborate with maintenance, customer service, and housing teams to identify and address communal repairs, including entry-phone systems, while keeping residents informed.
- Ensure timely opening and closing of play areas, conduct Level 1 playground inspections, and prepare reports.
- Support Housing Officers in property readiness for letting and assist with decanting operations.
- Monitor and report defects in external lighting, make seasonal adjustments, and maintain records.
- Oversee regular compacting and removal of domestic and bulk refuse, advocating for recycling initiatives.
- Aid tenants in emergency situations, maintain security on the estate, and manage access to communal areas.
- Assist with setting up the residents' Sheltered Community Centre and distribute information and newsletters.
- Provide emergency call-out coverage on a rotational basis and report on community safety and anti-social behaviour incidents.
- Act as a professional witness if required and report any incidents of vacant or abandoned properties.
- Patrol and report unauthorized vehicles to parking contractors and attend to minor maintenance tasks as directed.
Essential Requirements:
- Must hold a clean UK driving licence.
- Proficiency in report writing and business English.
- Experience in basic repairs and improvements to the physical environment.
- Strong communication and customer service skills.
- Proven track record of delivering outstanding service to customers.
- Excellent planning, organising, prioritisation, and administration skills.
- Ability to effectively exchange information with colleagues, customers, and clients.
To meet our commitment to providing safe, high-quality services to our customers, we will complete an Enhanced level background check with the Disclosure and Barring Service, once an offer of employment is made, which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years.
Caretaker in Clapham employer: Connexions Thames Valley
Contact Detail:
Connexions Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker in Clapham
✨Tip Number 1
Get to know the community! Spend some time in Lambeth, chat with residents, and understand their needs. This will not only help you during interviews but also show your genuine interest in creating a thriving environment.
✨Tip Number 2
Brush up on your report writing skills. Since you'll need to prepare reports on playground inspections and other tasks, practice writing clear and concise reports. This will give you an edge when discussing your experience.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. During interviews, share these stories to demonstrate your commitment to excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Caretaker in Clapham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for creating safe and thriving communities shine through. We want to see how much you care about customer service and maintaining communal spaces!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate well-structured applications that highlight your skills and experience without unnecessary fluff.
Highlight Relevant Experience: Don’t forget to mention any experience you have with repairs, maintenance, or customer service. We’re looking for a proven track record, so make sure to showcase your relevant skills and achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Connexions Thames Valley
✨Know Your Community
Before the interview, take some time to research the Lambeth area and MTVH's role in it. Understanding the community you’ll be serving will show your passion for creating safe and thriving environments, which is key for a Caretaker.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to help someone, as this aligns perfectly with the responsibilities of ensuring communal spaces are well-maintained.
✨Be Ready for Practical Questions
Expect questions about basic repairs and maintenance tasks. Brush up on your knowledge of common issues like entry-phone systems or playground inspections, and be ready to discuss how you would handle these situations effectively.
✨Demonstrate Strong Communication
Since the role involves collaborating with various teams and keeping residents informed, practice articulating your thoughts clearly. You might be asked how you would communicate updates or address concerns from residents, so think about your approach to effective communication.