MTVH is seeking a Customer Liaison Officer to support our Building Safety programme, keeping residents informed, supported, and engaged during surveys, interim safety measures, and remedial works. You will act as the primary contact for residents, coordinating communications with surveyors and customer services to deliver a high-quality service.
You will manage enquiries and complaints, produce regular updates, and maintain accurate records of interactions.
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Building Safety Resident Liaison employer: Connexions Thames Valley
Connexions Thames Valley is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and residents. With a focus on professional development and training, staff are encouraged to grow within their roles while making a meaningful impact in the lives of vulnerable individuals in Greater London. The unique opportunity to engage directly with residents and contribute to a safe living environment makes this position not only rewarding but also vital to the community.
