At a Glance
- Tasks: Provide expert support on housing and tenancy matters while resolving customer queries.
- Company: Connexions Thames Valley, a customer-focused organisation in Beeston.
- Benefits: Gain valuable experience in a supportive environment with potential for career growth.
- Other info: Join a dynamic team and enhance your problem-solving abilities.
- Why this job: Make a real difference in people's lives by helping them sustain their tenancy.
- Qualifications: Strong communication and IT skills are essential for success.
The predicted salary is between 22050 - 26950 £ per year.
Connexions Thames Valley is seeking a customer-focused specialist in Beeston to provide expert support on housing and tenancy matters.
The role involves handling inbound/outbound enquiries, resolving queries at first contact, and helping customers sustain their tenancy.
You will work with local housing teams, identify risks, and promote online self-service tools while maintaining detailed case records.
Strong communication and IT skills are essential for success in this target-driven position.
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Housing & Tenancy Support Specialist — 12-Month Contract in Beeston employer: Connexions Thames Valley
Connexions Thames Valley is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and residents. With a focus on professional development and training, staff are encouraged to grow within their roles while making a meaningful impact in the lives of vulnerable individuals in Greater London. The unique opportunity to engage directly with residents and contribute to a safe living environment makes this position not only rewarding but also vital to the community.
