MTVH is seeking a Customer Accounts Advisor (Income Officer) based in Beeston, Nottingham NG9 1LA. The role focuses on managing Home Ownership accounts in arrears and delivering excellent customer experiences within our Income Collections Team.
You will handle outbound calls, emails and letters, negotiate payment arrangements, and signpost to external funding where applicable. You will work in a hybrid pattern Monday to Friday, with shifts between 8am and 6pm, and have access to comprehensive
#J-18808-Ljbffr
Home Ownership Income Advisor — Hybrid in Beeston employer: Connexions Thames Valley
Connexions Thames Valley is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and residents. With a focus on professional development and training, staff are encouraged to grow within their roles while making a meaningful impact in the lives of vulnerable individuals in Greater London. The unique opportunity to engage directly with residents and contribute to a safe living environment makes this position not only rewarding but also vital to the community.
