Metropolitan Thames Valley Housing is seeking a Complaint Coordinator to join the Complaints Team in Beeston, Nottingham. The role focuses on investigating and coordinating responses for Stage 1 complaints and progressing to Stage 2 with experience, influencing improvements across MTVH.
You will work on a hybrid basis, 2–3 days from home, with on-site support at Beeston. Excellent communication and organisational skills are essential to serve residents effectively.
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Customer Complaints Specialist - Hybrid, 12‑Month FTC in Beeston employer: Connexions Thames Valley
Connexions Thames Valley is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and residents. With a focus on professional development and training, staff are encouraged to grow within their roles while making a meaningful impact in the lives of vulnerable individuals in Greater London. The unique opportunity to engage directly with residents and contribute to a safe living environment makes this position not only rewarding but also vital to the community.
