Metropolitan Thames Valley Housing is seeking a Complaint Coordinator for a 12-month fixed term contract in Beeston, Nottingham. The role involves investigating Stage 1 complaints and, with experience, Stage 2 complaints, coordinating responses and collaborating with teams to drive fair resolutions for residents.
The position offers hybrid working (2–3 days from home) and on-site parking, with a salary of £29,025 to £30,553 per year based on a 37.5-hour week.
#J-18808-LjbffrComplaint Resolution Specialist - Hybrid (12m FTC) in Beeston employer: Connexions Thames Valley
Connexions Thames Valley is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and residents. With a focus on professional development and training, staff are encouraged to grow within their roles while making a meaningful impact in the lives of vulnerable individuals in Greater London. The unique opportunity to engage directly with residents and contribute to a safe living environment makes this position not only rewarding but also vital to the community.
