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- Tasks: Lead investigations into tenancy fraud and manage anti-social behaviour cases.
- Company: MTVH, dedicated to creating safer communities in Lambeth.
- Benefits: Competitive salary, full-time role, and impactful community work.
- Why this job: Make a real difference in residents' lives and tackle complex social issues.
- Qualifications: Experience in ASB management and strong communication skills required.
- Other info: Dynamic role with daily challenges and opportunities for community impact.
The predicted salary is between 39841 - 41938 £ per year.
MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges—and we need someone at the top of their game to help us tackle them head-on.
In this challenging yet rewarding position, you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn’t just about enforcement—it’s about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime. You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators. Your ability to build strong networks and partnerships will be crucial in driving impactful change.
Key Responsibilities
- Leading investigations into tenancy fraud and handling high-level ASB cases.
- Gathering evidence effectively, preparing witness statements, and compiling legal packs for court cases.
- Attending ASB evictions and supporting victims to ensure tenancy sustainability.
- Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance.
- Collaborating with law enforcement and community organisations to strengthen neighbourhood safety.
What You Need To Succeed
- Extensive experience in ASB management, safeguarding, and tenancy fraud investigations.
- Deep understanding of housing and enforcement legislation.
- Ability to manage a demanding workload.
- Proven ability to handle high-pressure situations with confidence and professionalism.
- Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders.
- A passion for creating safer, stronger communities and a determination to make a tangible impact.
Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets.
This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you.
The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made.
Anti-Social Behaviour Officer employer: Connexions Thames Valley
Contact Detail:
Connexions Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Officer
✨Network Like a Pro
Get out there and connect with people in the field! Attend local community events or workshops related to anti-social behaviour and housing. Building relationships with professionals in the industry can open doors and give you insights that might just land you that dream job.
✨Showcase Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in ASB management and safeguarding. Share specific examples of how you've tackled tough situations in the past—this will show them you're not just talk, but action-oriented too!
✨Be Prepared for Interviews
Research the organisation and the challenges they face in Lambeth. Prepare answers that demonstrate your understanding of tenancy fraud and ASB cases. The more you know, the more confident you'll feel, and that confidence can really set you apart from other candidates.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to create safer communities.
We think you need these skills to ace Anti-Social Behaviour Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for creating safer communities shine through. We want to see that you genuinely care about tackling anti-social behaviour and making a difference in residents' lives.
Highlight Relevant Experience: Make sure to showcase your experience in ASB management and tenancy fraud investigations. We’re looking for someone who can hit the ground running, so don’t hold back on detailing your skills and past achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Connexions Thames Valley
✨Know Your Stuff
Make sure you brush up on your knowledge of anti-social behaviour legislation and tenancy fraud. Familiarise yourself with the specific challenges faced in the London Borough of Lambeth, as this will show your commitment and understanding of the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in ASB management or similar roles. Be ready to share specific examples of how you've handled high-pressure situations and what strategies you used to achieve positive outcomes.
✨Build Connections
Highlight your ability to collaborate with external agencies like the Police and local stakeholders. Think of examples where you've successfully built partnerships to tackle community issues, as this is crucial for the role.
✨Communicate with Confidence
Practice your communication skills, especially for sensitive conversations. You might be asked to role-play scenarios during the interview, so being articulate and empathetic will help you stand out as a candidate who can handle delicate situations.
