ConnexAI is seeking a Service Delivery Manager to lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows.
You will communicate effectively with technical and non-technical stakeholders, balance day and night shifts, and focus on continuous service enhancement in a fast-paced environment.
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24/7 Service Delivery Leader | ITIL-Driven Support in Warrington employer: ConnexAI
Join a pioneering team at the forefront of Text-to-Speech technology, where innovation meets collaboration in a hybrid remote work environment. We offer a dynamic work culture that fosters creativity and professional growth, alongside competitive benefits and opportunities to work with cutting-edge technologies. As part of our team, you'll play a crucial role in shaping the future of Conversational AI while enjoying the flexibility and support that comes with being a valued employee.
