At a Glance
- Tasks: Engage clients with innovative cloud-based solutions and deliver exciting presentations.
- Company: Join ConnexAI, a leader in transforming customer experiences with cutting-edge AI technology.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration in a dynamic environment.
- Other info: Ideal for those passionate about technology and eager to make an impact.
- Why this job: Be at the forefront of tech innovation, shaping the future of customer interactions.
- Qualifications: Must be a fast learner with experience in omnichannel and conversational AI.
The predicted salary is between 28800 - 48000 £ per year.
We are building Conversational AI systems that transform how businesses communicate with customers.
Our platform combines real-time speech AI, large language models, conversational workflows, and cloud infrastructure to power intelligent voice and messaging experiences at scale.
As a Solutions Architect, you will sit at the intersection of AI, product, and commercial strategy. You’ll work closely with prospective clients to understand their operational challenges and design solutions run by conversational AI, speech technologies, automation, and modern cloud platforms.
This role combines technical consulting, solution design, discovery, and storytelling. Some engagements will involve formal enterprise procurement processes, while others will focus on demonstrating what modern AI systems can achieve in practice.
What You’ll Do
- Lead technical discovery sessions with enterprise clients and partners
- Design AI customer communication solutions across voice, chat, and automation workflows
- Work closely with sales, product, engineering, and delivery teams throughout the pre-sales lifecycle
- Respond to RFIs, RFPs, and technical architecture questionnaires
- Scope integrations, APIs, data flows, and deployment requirements
- Translate complex AI capabilities into clear business outcomes for both technical and non-technical stakeholders
- Help shape customer solutions involving conversational AI, LLMs, speech AI, workflow automation, analytics, and cloud infrastructure
- Support technical validation, proof-of-concepts, and solution architecture discussions
- Build trusted relationships with stakeholders across technical teams, operations, and leadership groups
What We’re Looking For
- Strong communication and stakeholder management skills
- Experience working in solutions architecture, technical pre-sales, consulting, or enterprise technology environments
- Comfortable running discovery workshops, demos, and technical presentations
- Strong understanding of modern AI systems and emerging technologies
- Able to manage multiple opportunities and priorities simultaneously
- APIs, integrations, and cloud architecture
Experience That Would Stand Out
- Conversational AI or speech AI platforms
- Large language models and generative AI systems
- Real-time communication systems or workflow automation
- AWS or other hyperscaler environments
- Telecoms, CCaaS, CX, or enterprise communications experience
- Understanding of AI evaluation, automation, or agentic workflows
Why Join Us
- Work on AI systems used in production environments
- Help shape how enterprises adopt conversational AI technologies
- Join a company transitioning from traditional communications software into an AI-first platform business
- Be part of a fast-moving environment building next-generation voice and AI products
Solutions Architect in Manchester employer: ConnexAI
At ConnexAI, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Solutions Architects play a pivotal role in transforming customer experiences with cutting-edge AI technologies, while enjoying ample opportunities for professional growth and development in the vibrant Manchester area. With a focus on employee well-being and a commitment to pushing the boundaries of technology, ConnexAI is the ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect in Manchester
✨Tip Number 1
Familiarise yourself with the latest trends in AI and cloud-based technologies, especially those related to customer experience. Being able to discuss these topics confidently during interviews will show your passion and understanding of the industry.
✨Tip Number 2
Network with professionals in the contact centre and telecommunications sectors. Attend industry events or webinars to connect with potential colleagues and learn more about what companies like ConnexAI are looking for in a Solutions Architect.
✨Tip Number 3
Prepare to demonstrate your technical skills through practical examples. Be ready to discuss how you've successfully implemented omnichannel solutions or improved customer experiences in previous roles, as this will resonate well with the hiring team.
✨Tip Number 4
Research ConnexAI's products and services thoroughly. Understanding their Athena AI platform and how it integrates various communication channels will allow you to speak knowledgeably about how you can contribute to their goals.
We think you need these skills to ace Solutions Architect in Manchester
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of a Solutions Architect at ConnexAI. Familiarise yourself with their technology stack and the industries they serve.
Tailor Your CV:Customise your CV to highlight relevant experience in omnichannel solutions, AI technologies, and customer engagement. Use specific examples that demonstrate your ability to handle multiple opportunities and your technical expertise.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the contact centre industry and how your skills align with ConnexAI's mission to transform customer experiences.
Showcase Your Technical Skills:In your application, emphasise your advanced knowledge of software applications and any experience with cloud-based technologies. Highlight any relevant projects or achievements that demonstrate your capability as a Solutions Architect.
How to prepare for a job interview at ConnexAI
✨Understand the Technology
Familiarise yourself with the latest cloud-based communication technologies, especially those related to AI and ML. Being able to discuss how these technologies can transform customer experiences will impress your interviewers.
✨Showcase Your Sales Skills
As a Solutions Architect, you'll be at the intersection of sales and technology. Prepare to demonstrate your ability to engage clients through compelling presentations and demos, highlighting your experience in scoping integrations and custom flows.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge, particularly in omnichannel solutions and conversational AI. Brush up on relevant software applications and be ready to discuss how you've applied this knowledge in past roles.
✨Engage with Real-World Scenarios
Be prepared to discuss real-world examples of how you've successfully qualified sales opportunities or led technical discussions. This will help illustrate your problem-solving skills and ability to push the boundaries of what's possible with technology.
