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- Tasks: Implement and configure AI products while providing client support and training.
- Company: Leading AI technology firm making a global impact in contact centre solutions.
- Benefits: Full-time entry-level role with opportunities for growth and development.
- Why this job: Join a rapidly growing company and be part of innovative contact centre technology.
- Qualifications: Passion for customer service and interest in contact centre technology.
- Other info: Onsite UK travel required, dynamic work environment with career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A leading AI technology firm in the UK is seeking an Implementation Engineer to implement and configure products, providing client support and training. This full-time position offers entry-level opportunities for those passionate about contact centre technology and customer service. Join a rapidly growing company that values innovation and development, making a significant global impact in the contact centre industry.
CCaaS Implementation Engineer — Onsite UK Travel in Manchester employer: ConnexAI
Contact Detail:
ConnexAI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCaaS Implementation Engineer — Onsite UK Travel in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their contact centre technology and think about how your skills can contribute to their mission. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your technical skills! As an Implementation Engineer, you'll need to demonstrate your ability to configure products. Set up mock scenarios or use online resources to sharpen your skills before the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to join our team. Plus, applying directly can sometimes give you a better chance of getting noticed.
We think you need these skills to ace CCaaS Implementation Engineer — Onsite UK Travel in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your passion for contact centre technology and customer service. We want to see how your skills align with the role of an Implementation Engineer, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our innovative team. Keep it personal and engaging – we love to see your personality come through!
Showcase Your Technical Skills: As an Implementation Engineer, technical know-how is key. Be sure to mention any relevant software or tools you’ve worked with, especially those related to AI or contact centre solutions. We’re looking for candidates who are ready to dive into the tech side of things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our rapidly growing company!
How to prepare for a job interview at ConnexAI
✨Know Your Tech
Familiarise yourself with the latest trends in contact centre technology. Brush up on AI applications in customer service, as this will show your passion and understanding of the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved issues or improved processes. This is crucial for an Implementation Engineer role, as you'll need to demonstrate your ability to tackle challenges head-on.
✨Practice Client Interaction Scenarios
Since client support and training are key parts of the job, rehearse how you would handle common client queries or training sessions. This will help you convey confidence and competence during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's products and their impact on the contact centre industry. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
