Connexai in Manchester is seeking a Service Desk Manager to oversee our round-the-clock support across channels, drive customer success and uphold SLA standards. You will manage the Service Desk team, evaluate performance and implement ITIL processes to foster best practices.
Your insights from customer feedback will guide continuous improvement as we scale our omnichannel SaaS platform serving clients worldwide.
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24/7 SaaS Service Desk Manager in Manchester employer: ConnexAI
Join a pioneering team at the forefront of Text-to-Speech technology, where innovation meets collaboration in a hybrid remote work environment. We offer a dynamic work culture that fosters creativity and professional growth, alongside competitive benefits and opportunities to work with cutting-edge technologies. As part of our team, you'll play a crucial role in shaping the future of Conversational AI while enjoying the flexibility and support that comes with being a valued employee.
