At a Glance
- Tasks: Support and manage IT infrastructure for internal and customer systems.
- Company: Join Connexa Technology, a rapidly growing IT recruitment company in the UK.
- Benefits: Enjoy a hybrid work model after 6 months and gain valuable experience.
- Why this job: Be part of global IT projects and enhance your technical skills in a dynamic environment.
- Qualifications: Experience with Office 365, VMware, and strong Windows OS skills required.
- Other info: Must be eligible for Direct Vetted Status (DV) to apply.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Our client is looking for an experienced IT Infrastructure Support Engineer to join their team in Redhill, Surrey. In this role you will be responsible for managing and supporting both internal and customer IT infrastructure, ensuring smooth operations and high service availability. This is an excellent opportunity for a committed professional to contribute to a global organisation, providing excellent technical support across various platforms and products.
Working structure: Onsite for 6 months, then hybrid
Key Responsibilities:Provide hands-on technical infrastructure and user support and manage internal and customer systems.Take part in global IT Infrastructure projects (Migrations, Implementations, Rollouts)Maintain and support corporate and customer servers, networks, and IT equipment.Ensure server builds and networks comply with security policies and standards.Manage email infrastructure, including Exchange, SPAM filtering, and MDM.Required Skills:In-depth experience with Office 365 and virtual environments (VMware)Strong knowledge of email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.Advanced Windows OS administration skills, including Active Directory, Group Policies, user/group management, and PowerShell.Extensive experience with server and storage hardware (NAS, SAN).Solid understanding of IT Security, including antivirus, hard drive encryption, and client hardening.Experience with High Availability environments, including clustering and disaster recovery.Strong technical understanding of IP network fundamentals.Must be eligible to achieve Direct Vetted Status (DV).If you have a passion for Technical Support and excel in a fast-paced environment, we encourage you to apply! Apply now to become a valued member of our dedicated team!
Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies.
People. Technology. Connected.
Connexa Technology is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Support Engineer employer: Connexa
Contact Detail:
Connexa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Office 365, VMware, and Microsoft Exchange. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with professionals in the IT infrastructure field, especially those who work with global organisations. Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your experience with high availability environments and disaster recovery strategies. Be ready to share specific examples of how you've implemented these in past roles, as this is a key requirement for the position.
✨Tip Number 4
Showcase your understanding of IT security practices, including antivirus solutions and hard drive encryption. Being able to articulate your knowledge in this area will set you apart from other candidates and align with the company's focus on security compliance.
We think you need these skills to ace IT Infrastructure Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure support, particularly with Office 365, VMware, and Microsoft Exchange. Use specific examples to demonstrate your skills in managing servers, networks, and user support.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technical support and your ability to thrive in fast-paced environments. Mention your experience with high availability environments and your understanding of IT security, as these are key aspects of the role.
Highlight Relevant Projects: If you've participated in global IT infrastructure projects like migrations or implementations, be sure to mention these in your application. This shows your capability to handle responsibilities similar to those outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Infrastructure Support Engineer.
How to prepare for a job interview at Connexa
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Office 365, VMware, and Microsoft Exchange in detail. Highlight specific projects where you successfully managed IT infrastructure or resolved complex technical issues.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Prepare examples of how you've handled challenging situations in previous roles, particularly in high-pressure environments.
✨Understand Security Protocols
Since the role involves ensuring compliance with security policies, brush up on your knowledge of IT security practices. Be ready to discuss how you've implemented security measures in past positions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure projects and their approach to support. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.