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For Companies At a Glance
- Tasks: Manage EDI operations and provide technical support across Europe.
- Company: Join Connexa, a fast-growing IT recruitment company in the UK.
- Benefits: Enjoy remote work flexibility and the chance to impact a global brand.
- Why this job: Make a real difference in data communication while collaborating with diverse teams.
- Qualifications: Experience with SQL, EDI standards, and customer service skills required.
- Other info: Opportunity to work independently in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a global retail brand, is looking for an experienced EDI Operations Manager to join their growing team. This is a fantastic opportunity to take ownership of EDI operations across Europe, supporting key systems and ensuring seamless data communication with internal and external partners. The role is remote with a requirement to get to St Albans if needed.
Responsibilities
- Provide first and second level technical support for EDI systems across Europe
- Act as the primary point of contact for EDI-related queries from customers and resellers
- Manage relationships with third-party EDI provider and coordinate resolution of transaction issues
- Collaborate with internal teams including Customer Service, Compliance, and Distribution to implement and support EDI integrations
- Onboard new customers to the EDI platform and manage testing of EDI transactions
- Identify and resolve data communication issues, driving continuous improvements
- Support system automation projects to reduce processing time and improve efficiency
- Coordinate and deploy new and existing EDI transaction sets
What We're Looking For
- Solid experience with SQL queries and relational databases
- Deep knowledge of EDIFACT and EDI mapping standards (including VICS, XML)
- Experience with EDI translators, preferably TLE and BizLink
- Hands-on knowledge of OpenText EDI platform is desirable
- Understanding of communication protocols such as FTP, AS2, HTTP, TCP/IP
- Background in retail, manufacturing or logistics industries
- Strong customer service, troubleshooting and problem-solving skills
- Ability to work independently in a fast-paced environment
- Exposure to UNIX/Linux or Windows operating systems
- Fluent in English with additional languages such as German or Spanish considered an advantage
If you're ready to take the next step in your EDI career and want to make a real impact in a global business, we encourage you to apply today.
EDI Operations Manager - Remote (UK-Based) employer: Connexa
Contact Detail:
Connexa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EDI Operations Manager - Remote (UK-Based)
✨Tip Number 1
Familiarise yourself with the specific EDI systems mentioned in the job description, such as OpenText and BizLink. Having hands-on experience or knowledge about these platforms can set you apart from other candidates.
✨Tip Number 2
Brush up on your SQL skills, as solid experience with SQL queries is a key requirement. Consider working on sample projects or exercises that involve data manipulation to demonstrate your proficiency.
✨Tip Number 3
Network with professionals in the EDI field, especially those who have experience in retail, manufacturing, or logistics. Engaging with industry groups on platforms like LinkedIn can help you gain insights and potentially get referrals.
✨Tip Number 4
Prepare to discuss your problem-solving skills during interviews. Think of specific examples where you've successfully resolved EDI-related issues or improved processes, as this will showcase your ability to handle the responsibilities of the role.
We think you need these skills to ace EDI Operations Manager - Remote (UK-Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in EDI operations, SQL, and any specific EDI platforms you've worked with. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about EDI operations and how your background aligns with the responsibilities listed. Mention your experience with customer service and problem-solving skills, as these are crucial for the role.
Showcase Technical Skills: Clearly outline your technical skills related to EDI, such as knowledge of EDIFACT, EDI mapping standards, and experience with EDI translators. Providing specific examples of past projects can strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for an EDI Operations Manager.
How to prepare for a job interview at Connexa
✨Showcase Your EDI Knowledge
Make sure to highlight your experience with EDI systems, especially your familiarity with EDIFACT and EDI mapping standards. Be prepared to discuss specific projects where you've successfully implemented or managed EDI integrations.
✨Demonstrate Technical Proficiency
Since the role requires solid experience with SQL queries and relational databases, be ready to answer technical questions or even solve problems on the spot. Brush up on your SQL skills and be prepared to discuss how you've used them in past roles.
✨Emphasise Problem-Solving Skills
The job involves troubleshooting and resolving data communication issues. Prepare examples of challenges you've faced in previous positions and how you approached solving them. This will show your ability to think critically and act decisively.
✨Prepare for Customer Interaction Scenarios
As the primary point of contact for EDI-related queries, you'll need strong customer service skills. Think of instances where you've successfully managed customer relationships or resolved conflicts, and be ready to share these experiences during the interview.
