Tenancy Accounts Coordinator We are currently looking for an experienced Tenancy Accounts Coordinator to join our support HUB based in Bristol. Key Responsibilities * This challenging role deals with both the internal and external customer and is an integral part of the lettings process. * Control of our Clients Accounts ensuring funds are allocated in a timely manner and resolution to unallocated monies. * Communication with landlord and tenants, keeping them up to date with progress reports and managing expectations. * Chase and collection of rent arrears in accordance with SLA. Provision of quality information to the business and to the customer regarding client accounts and statements. * Timely and efficient handling of refunds, terminations, deposit releases/Compliance with current legislation (RICS, ARLA) Data and records maintenance. Experience and Skills Required * Excellent customer service skills and experience in an accounts environment would be an advantage. * Excellent interpersonal skills. * Will be able to prioritise your workload in order of urgency. * Good IT skills are required. Benefits * Continued opportunities for career progression. * Award winning training. * Fantastic company culture. * Birthday off. #J-18808-Ljbffr
