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- Tasks: Manage properties and support tenants while ensuring top-notch service.
- Company: Join Connells, a leading property management company with a supportive culture.
- Benefits: Competitive salary, full training, career progression, and pension scheme.
- Why this job: Be the go-to person in property management and make a real difference.
- Qualifications: Strong customer service skills and a full UK driving licence required.
- Other info: Fast-paced environment with great opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Connells is looking for a highly motivated Property Manager to join our Property Management team within the Lettings department in Ashford. This is a branch-based role where you will provide property management and tenancy support to the branch, working closely with landlords, tenants and internal teams to deliver a high standard of service.
This opportunity is ideal for someone with strong customer service and organisational skills who enjoys working in a fast-paced environment and supporting all aspects of property management at branch level.
What We Offer:
- Competitive basic salary
- Full training and development
- Clear career progression opportunities
- Company pension scheme
- A fast-paced, supportive working environment
Your Role:
As Property Manager, you will act as the main point of contact for property management and tenancy-related matters for the branch, ensuring a consistent and professional service is delivered at all times.
Your responsibilities will include:
- Acting as a central point of contact for property management queries from the branch, landlords, tenants and internal teams
- Providing accurate advice to the branch and customers on tenancy matters and relevant legislation
- Maintaining the approved contractor register, ensuring qualifications and documentation are up to date
- Overseeing customer service delivery, ensuring works, renewals and inspections are completed within agreed timescales
- Monitoring invoices, tenancy agreements and inspection reports to ensure service level standards are met
- Managing workloads to ensure deadlines are achieved and service levels are maintained
- Supporting more complex tenancy or property management cases, advising the branch, landlords and tenants on available options and liaising with the Lettings Services Centre where required
What We’re Looking For:
- Full UK driving licence and access to your own vehicle
- Strong customer service skills with a confident communication style
- A positive team player who enjoys working closely with a branch team
- Ability to remain calm and solutions focused under pressure
- Strong negotiation and influencing skills
- Excellent planning, organisational and time management abilities
- Good analytical skills and attention to detail
If you are looking to build or progress your career in property management within a branch-based lettings environment, we would love to hear from you. Apply today to find out more.
Our Commitment to Inclusion:
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of background. If this role excites you, but your experience does not align perfectly with every requirement, we encourage you to apply. You may be well-suited to this role or another opportunity within Connells Group.
Property Manager employer: Connells
Contact Detail:
Connells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching Connells and understanding their values. Think about how your skills align with their needs, especially in customer service and organisation. Practise common interview questions so you can showcase your strengths confidently.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, tailored just for you.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your customer service experience and any relevant property management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your background makes you a great fit for our team at Connells.
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, mention specific examples of how you've successfully managed workloads or projects in the past. We love to see how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Connells
✨Know Your Stuff
Before the interview, make sure you brush up on property management basics and relevant legislation. Familiarise yourself with common tenancy issues and how to handle them, as this will show your potential employer that you're proactive and knowledgeable.
✨Showcase Your Customer Service Skills
Since strong customer service is key for this role, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you resolved conflicts or provided exceptional service, and be ready to share these stories.
✨Demonstrate Team Spirit
As a Property Manager, you'll be working closely with a team. Highlight your ability to collaborate and support others during the interview. Share experiences where you contributed to a team goal or helped a colleague overcome a challenge.
✨Stay Calm Under Pressure
The property management environment can be fast-paced and stressful. Prepare to discuss how you manage your time and stay organised when juggling multiple tasks. Use examples that illustrate your problem-solving skills and ability to remain calm in challenging situations.