Customer Service Advisor - Bolton

Customer Service Advisor - Bolton

Bolton Full-Time 18400 - 27600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients over the phone and arrange surveyor visits.
  • Company: Join a vibrant team in Bolton with strong internal career progression.
  • Benefits: Enjoy 25 days holiday, competitive salary, bonuses, and free parking.
  • Why this job: Be part of a fun environment where your communication skills shine.
  • Qualifications: Excellent communication skills and some customer service experience required.
  • Other info: Perfect for outgoing individuals looking to grow their careers!

The predicted salary is between 18400 - 27600 £ per year.

Do you have an outgoing personality? Do you enjoy talking to people over the telephone? Would you like to work in a fun and rewarding environment? Are you interested in a company where 90% of career progression opportunities are internal? If you answered yes to these questions, we might have the perfect job for you!

We are hiring Customer Service Advisors to join our busy central operations team in Bolton. Your responsibilities will include:

  • Working on the phones
  • Arranging surveyor visits
  • Communicating with a variety of clients, including homeowners and estate agents

Ideal candidates should possess:

  • Excellent communication skills
  • Some customer service experience
  • Motivation and engagement to excel within a great team

In return, you will enjoy:

  • 25 days of holiday plus bank holidays
  • A basic salary of £23,000
  • Excellent commission/bonus opportunities
  • Free parking

Customer Service Advisor - Bolton employer: Connells Survey and Valuation

Join our vibrant team in Bolton as a Customer Service Advisor, where you'll thrive in a fun and rewarding environment that prioritises internal career progression, with 90% of opportunities available to our dedicated staff. Enjoy a competitive salary, generous holiday allowance, and excellent commission potential, all while working in a supportive culture that values your growth and success.
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Contact Detail:

Connells Survey and Valuation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor - Bolton

✨Tip Number 1

Show your enthusiasm for customer service during any interactions. Whether it's a phone call or an informal chat, let your passion for helping others shine through. This will demonstrate that you're not just looking for a job, but genuinely want to contribute to the team.

✨Tip Number 2

Familiarise yourself with common customer service scenarios and how to handle them effectively. Being prepared with examples of how you've resolved issues in the past can set you apart from other candidates and show that you understand the role.

✨Tip Number 3

Network with current employees or connect with us on social media. Engaging with our team can give you insights into the company culture and values, which you can then reflect in your conversations during the application process.

✨Tip Number 4

Prepare questions to ask during your interview that show your interest in career progression within the company. Asking about training opportunities or pathways for advancement demonstrates that you're thinking long-term and are committed to growing with us.

We think you need these skills to ace Customer Service Advisor - Bolton

Excellent Communication Skills
Customer Service Experience
Outgoing Personality
Telephone Etiquette
Problem-Solving Skills
Teamwork
Time Management
Adaptability
Attention to Detail
Motivation and Engagement
Conflict Resolution
Active Listening
Empathy
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your CV and cover letter reflect your ability to communicate effectively. Use clear and concise language, and provide examples of past experiences where you successfully interacted with customers.

Highlight Relevant Experience: If you have previous customer service experience, make sure to detail it in your application. Mention specific situations where you resolved issues or provided exceptional service, as this will demonstrate your capability for the role.

Express Enthusiasm: In your cover letter, convey your enthusiasm for the position and the company. Mention why you are excited about the opportunity to work in a fun and rewarding environment and how you can contribute to the team.

How to prepare for a job interview at Connells Survey and Valuation

✨Show Your Personality

As a Customer Service Advisor, having an outgoing personality is key. During the interview, let your natural charm shine through. Engage with the interviewer and demonstrate your enthusiasm for talking to people.

✨Highlight Communication Skills

Excellent communication skills are essential for this role. Be prepared to discuss specific examples of how you've effectively communicated with customers in the past. This will show that you can handle various client interactions confidently.

✨Demonstrate Customer Service Experience

If you have previous customer service experience, make sure to mention it. Share stories that illustrate your ability to resolve issues and provide exceptional service, as this will resonate well with the hiring team.

✨Express Motivation and Team Spirit

The company values motivated and engaged individuals. Convey your eagerness to excel within a team environment. Discuss how you thrive in collaborative settings and are excited about contributing to the team's success.

Customer Service Advisor - Bolton
Connells Survey and Valuation
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