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- Tasks: Lead and develop a team of Mortgage & Protection Consultants to exceed sales targets.
- Company: Join a leading Mortgage Services division with a focus on employee development.
- Benefits: Competitive salary, commission, car allowance, private healthcare, and career progression.
- Why this job: Make a real impact by shaping the future of our business and leading a motivated team.
- Qualifications: Full mortgage qualification and financial services experience required.
- Other info: We value diversity and encourage all qualified candidates to apply.
The predicted salary is between 36000 - 60000 £ per year.
Customer Service Advisor
Do you have an outgoing personality? Do you like talking to people over the telephone? Would you like to work in a fun and rewarding environment? Do you want to work for a company where 90% of our progression is done internally? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team, where you will be on the phone booking appointments, arranging surveyor visits or dealing with queries from customers, processing valuation instructions.
For this role you need to have excellent communication skills, ideally you will have some customer service experience and are motivated and engaged to do a great job within a great team. People are our most important asset, and we are dedicated to ensuring ambitious, able individuals can progress in their careers with the company. Please note we are shortlisting candidates and will contact you in the new year.
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Customer Service Advisor employer: Connells Survey and Valuation
Contact Detail:
Connells Survey and Valuation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage and financial services industry. Attend local events or join online groups where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially focusing on their approach to customer service and team management. Think about how your experience aligns with their values and be ready to share specific examples of your past successes.
✨Tip Number 3
Show off your passion! When you’re in an interview, let your enthusiasm for leading teams and exceeding sales targets shine through. Employers love candidates who are genuinely excited about the role and can inspire others.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your financial services experience and any leadership roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about leading a team and exceeding sales targets. Share specific examples of how you've motivated others in the past – we love a good story!
Showcase Your Qualifications: Don’t forget to mention your full mortgage qualification! This is a must-have for us, so make it prominent in your application to catch our eye right away.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Connells Survey and Valuation
✨Know Your Stuff
Make sure you’re well-versed in mortgage qualifications and financial services. Brush up on the latest trends and regulations in the industry, as this will show your commitment and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to exceed sales targets or improved performance, as this aligns perfectly with what they’re looking for.
✨Understand the Company Culture
Research Countrywide Mortgage Services and their values. Be ready to discuss how you can contribute to their focus on employee development and creating a positive workplace culture. This will demonstrate that you’re not just a fit for the role, but for the company as a whole.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, sales strategies, and future goals of the company. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.
