At a Glance
- Tasks: Engage with customers, handle bookings, and resolve queries over the phone.
- Company: Leading property services company in Bolton with a dynamic team.
- Benefits: Opportunities for internal career growth and a supportive work environment.
- Why this job: Join a team that values your growth and offers real career advancement.
- Qualifications: Excellent communication skills and preferably some customer service experience.
- Other info: Dynamic operations team focused on supporting your career journey.
The predicted salary is between 30000 - 42000 £ per year.
A leading property services company in Bolton is seeking a Customer Service Advisor to join their dynamic operations team. In this role, you will engage with customers over the phone, handling appointment bookings, queries, and valuation instructions.
Ideal candidates will possess excellent communication skills and ideally have customer service experience. The company focuses on internal progression, ensuring that motivated individuals have the potential to advance their careers within a supportive team environment.
Customer Service Advisor — Path to Internal Career Growth in Bolton employer: Connells Survey and Valuation
Contact Detail:
Connells Survey and Valuation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Path to Internal Career Growth in Bolton
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they support internal career growth will help you stand out as a candidate who’s genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with customers over the phone, try role-playing common customer service scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t hesitate to showcase your previous customer service experience during the interview. Share specific examples of how you’ve handled queries or resolved issues, as this will demonstrate your capability and readiness for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor — Path to Internal Career Growth in Bolton
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with customers, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively handle queries and bookings.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Customer Service Advisor role. Mention any relevant experience that showcases your customer service skills.
Express Your Motivation for Growth: We love seeing candidates who are eager to grow! In your application, mention your career aspirations and how you see yourself progressing within our supportive team environment. It shows us you're serious about your future with us.
Apply Through Our Website: To make sure your application gets to the right place, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Connells Survey and Valuation
✨Know the Company Inside Out
Before your interview, take some time to research the property services company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will demonstrate your ability to engage with customers effectively.
✨Highlight Your Career Ambitions
Since the company focuses on internal progression, make sure to express your career goals during the interview. Share how you see yourself growing within the company and how you can contribute to their success while advancing your own career.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and potential career paths within the company. This shows that you’re not just interested in the role, but also in how you can fit into their long-term vision.