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- Tasks: Engage with customers over the phone, booking appointments and resolving queries.
- Company: A fun and rewarding company focused on internal progression.
- Benefits: Opportunities for career growth and a supportive team environment.
- Why this job: Join a vibrant team where your communication skills can shine and make a difference.
- Qualifications: Excellent communication skills and some customer service experience preferred.
- Other info: Shortlisting candidates now, with contact in the new year.
The predicted salary is between 24000 - 36000 £ per year.
Do you have an outgoing personality? Do you like talking to people over the telephone? Would you like to work in a fun and rewarding environment? Do you want to work for a company where 90% of our progression is done internally? If the answer to these questions is yes, we may have the job for you!
We are recruiting Customer Service Advisors to work in our busy central operations team, where you will be on the phone booking appointments, arranging surveyor visits or dealing with queries from customers, processing valuation instructions.
For this role you need to have excellent communication skills, ideally you will have some customer service experience and are motivated and engaged to do a great job within a great team. People are our most important asset, and we are dedicated to ensuring ambitious, able individuals can progress in their careers with the company.
Please note we are shortlisting candidates and will contact you in the new year.
Customer Service Advisor in Bolton employer: Connells Survey and Valuation
Contact Detail:
Connells Survey and Valuation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Bolton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some of that knowledge to impress them.
✨Tip Number 2
Practice your phone skills! Since you'll be on the phone a lot, try role-playing with a friend. This will help you feel more confident when you're booking appointments or handling queries.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past customer service roles that highlight your communication skills and problem-solving abilities. They want to see how you handle real situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor in Bolton
Some tips for your application 🫡
Show Off Your Personality: We want to see your outgoing personality shine through in your application! Use a friendly tone and let us know why you love talking to people. Remember, we’re all about creating a fun environment!
Highlight Your Experience: If you've got any customer service experience, make sure to mention it! We’re looking for motivated individuals who can engage with our customers effectively, so share any relevant stories or skills.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. We appreciate when candidates connect their skills and experiences directly to what we’re looking for in a Customer Service Advisor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Connells Survey and Valuation
✨Show Off Your Communication Skills
As a Customer Service Advisor, your ability to communicate effectively is key. During the interview, make sure to demonstrate your outgoing personality by engaging with the interviewer. Use clear and concise language, and don’t hesitate to ask questions to show your interest.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in the role. Prepare examples from your past experiences where you successfully handled difficult customers or resolved queries. This will showcase your problem-solving skills and readiness for the job.
✨Research the Company Culture
Understanding the company’s culture can give you an edge. Since they value internal progression, express your enthusiasm for growth within the company. Mention how you align with their values and how you see yourself contributing to the team.
✨Practice Active Listening
During the interview, practice active listening. This means fully concentrating on what the interviewer is saying, responding thoughtfully, and asking follow-up questions. It shows that you’re engaged and care about the conversation, which is crucial in a customer service role.
