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For Companies At a Glance
- Tasks: Support property management and tenancy administration while delivering top-notch customer service.
- Company: Leading property management company in the UK with a focus on excellence.
- Benefits: Competitive salary, industry-leading training, career progression, and team incentives.
- Why this job: Join a dynamic team and make a difference in property management.
- Qualifications: Outstanding customer service skills, detail-oriented, organized, and resilient.
- Other info: Great opportunities for career growth and development.
The predicted salary is between 23875 - 23875 £ per year.
A leading property management company in the United Kingdom seeks a Customer Service Advisor to provide property management and tenancy administration support. The ideal candidate will have outstanding customer service skills and be detail-oriented, organized, and resilient.
Responsibilities include:
- Coordinating with contractors
- Ensuring timely maintenance
This role offers a competitive salary of £23,875 and various perks including industry-leading training and development, career progression, and team incentives.
Trainee Property Services Advisor - Customer Support & Admin employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Property Services Advisor - Customer Support & Admin
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle tricky situations with tenants or contractors. Being prepared will boost your confidence during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trainee Property Services Advisor - Customer Support & Admin
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding customer service skills in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your ability to handle queries and resolve issues.
Be Detail-Oriented: Since this role involves property management and tenancy administration, being detail-oriented is key. In your application, mention any experiences where your attention to detail made a difference, whether it was in previous jobs or projects.
Organise Your Application: A well-organised application speaks volumes about your organisational skills. Use clear headings, bullet points, and concise language to make your application easy to read. We appreciate clarity and structure!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you're keen on joining our team. Don’t miss out on this opportunity!
How to prepare for a job interview at Connells Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of property management and tenancy administration. Brush up on common terms and processes so you can speak confidently about how you would handle various scenarios.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help someone, as this will demonstrate your suitability for the role.
✨Be Organised
Since the job requires being detail-oriented and organised, show that you can manage your time effectively. Bring a notebook with questions and notes to the interview, and be ready to discuss how you prioritise tasks in a busy environment.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
