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For Companies At a Glance
- Tasks: Build relationships, attract new customers, and guide them through mortgage services.
- Company: Join Connells Group, a leading estate agency with over 1,250 branches across the UK.
- Benefits: Enjoy a competitive salary, uncapped commission, and group discounts on property services.
- Why this job: Gain superb training, career progression, and work in a supportive, result-driven environment.
- Qualifications: Full CeMAP qualification required; strong customer service and communication skills essential.
- Other info: Open to all qualified candidates, promoting diversity and inclusion.
The predicted salary is between 48000 - 64000 £ per year.
We are looking for a Senior Mortgage Services Consultant to join us in Sutton, Surrey working in our well-known Gascoigne Pees Estate Agency Brand - OTE £60K to £80k.
What can we offer you as our Senior Mortgage Services Consultant:
- Competitive Salary OTE £60K - £80k
- Superb training and development programme with career progression opportunities
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment
- Walking customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs
- Participating in regular branch meetings to discuss best practices and build lasting relationships
Skills and experience required:
- Full CeMAP or industry equivalent qualification
- Able to generate new business in a target-driven environment
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate, and detail-oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK driving license and access to your own vehicle
Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing, and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Senior Mortgage Services Consultant employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Services Consultant
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Senior Mortgage Services Consultant role.
✨Tip Number 2
Familiarise yourself with the Gascoigne Pees Estate Agency brand and its values. Understanding their approach to customer service and how they operate will help you align your discussions during interviews and demonstrate your fit for the team.
✨Tip Number 3
Prepare to discuss your experience in generating new business and providing exceptional customer care. Think of specific examples that showcase your skills and resilience in a target-driven environment, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest trends in the mortgage industry. Being knowledgeable about current products and services will not only boost your confidence but also impress potential employers during your conversations.
We think you need these skills to ace Senior Mortgage Services Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Senior Mortgage Services Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Qualifications: Make sure to emphasise your Full CeMAP or equivalent qualification in your CV and cover letter. Mention any additional training or certifications that demonstrate your expertise in mortgage services.
Showcase Customer Service Skills: Provide specific examples of your outstanding customer care experience in your application. Highlight situations where you successfully built relationships and provided exceptional service, as this is crucial for the role.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the hiring manager directly. Discuss why you are interested in working with Gascoigne Pees and how you can contribute to their team, focusing on your ability to generate new business and support estate agency teams.
How to prepare for a job interview at Connells Group
✨Know Your Mortgage Products
Make sure you have a solid understanding of the various mortgage products available. Be prepared to discuss how these products can meet different customer needs, as this will demonstrate your expertise and ability to provide tailored advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your outstanding customer care. Discuss how you've successfully built relationships with clients and resolved any issues, as this is crucial for a role focused on customer satisfaction.
✨Demonstrate Your Target-Driven Mindset
Be ready to talk about your experience in generating new business in a target-driven environment. Share specific achievements or strategies you've used to meet or exceed targets, as this will show your motivation and results-oriented approach.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the training and development programme or how success is measured in the role. Asking questions shows your interest in the position and helps you assess if it's the right fit for you.
