Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join Frank Innes, a trusted name in property since 1932, serving Leicestershire, Nottinghamshire, and Derbyshire.
- Benefits: Enjoy a competitive salary, uncapped commission, and all-expenses-paid trips for top achievers.
- Why this job: Be part of a supportive team that invests in your growth and offers clear career progression.
- Qualifications: Must have Full CeMAP or equivalent, excellent customer service skills, and a full UK driving licence.
- Other info: Work in a fast-paced environment with a focus on building relationships and achieving goals.
The predicted salary is between 48000 - 84000 £ per year.
Frank Innes Estate Agency are looking for a Mortgage and Protection Advisor to join them in Mansfield. OTE £60-70k. We are looking for an exceptional person who has the skills, attributes, and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated, and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Mortgage and Protection Advisor:
- Competitive Salary OTE £60-70K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive, encouraging, and rewarding environment - We invest in you!
- All expenses paid trips for top achievers
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practices and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target-driven environment
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate, and detail-oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK driving license and access to your own vehicle
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Senior Mortgage Services Consultant employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Services Consultant
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and market trends. This knowledge will not only boost your confidence but also demonstrate your commitment to staying informed during interviews.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond to meet a client's needs, as this is crucial for the role.
✨Tip Number 4
Showcase your adaptability by sharing instances where you've successfully navigated changes or challenges in a fast-paced environment. This will highlight your suitability for the target-driven nature of the job.
We think you need these skills to ace Senior Mortgage Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage services and customer care. Use specific examples that demonstrate your ability to thrive in a target-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your adaptability and customer service experience.
Highlight Relevant Qualifications: Clearly state your CeMAP or equivalent qualification in your application. If you have additional certifications or training related to mortgage services, be sure to include those as well.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, consider including examples of how you've successfully communicated with clients or colleagues in previous positions.
How to prepare for a job interview at Connells Group
✨Showcase Your Customer Service Skills
As a Senior Mortgage Services Consultant, outstanding customer care is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to improve customer experiences.
✨Demonstrate Your Industry Knowledge
Make sure you're well-versed in mortgage products and services. Brush up on current market trends and be ready to discuss how you can guide customers through the mortgage process effectively.
✨Highlight Your Adaptability
This role requires someone who can thrive in a fast-paced environment. Be prepared to share instances where you've adapted to changes or challenges in your previous roles, showcasing your resilience and flexibility.
✨Prepare for Relationship Building
Building relationships with estate agency teams is key. Think about how you can demonstrate your ability to collaborate and train others, as well as how you can attract new customers through these relationships.
