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- Tasks: Help customers navigate the mortgage process and build strong relationships with estate agency teams.
- Company: Join Alan de Maid, a leading estate agency in Bromley with a rich history since 1953.
- Benefits: Enjoy a competitive salary, uncapped commission, and all-expense-paid trips for top achievers.
- Why this job: Be part of a supportive team that invests in your growth and offers transparent career progression.
- Qualifications: Must have Full CeMAP or equivalent, excellent customer service skills, and a full UK driving license.
- Other info: Work in a fast-paced environment with a focus on achieving professional goals.
The predicted salary is between 39000 - 78000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Alan de Maid Estate Agency is looking for a Senior Mortgage Services Consultant to join them in Bromley. OTE £65,000.
We are looking for an exceptional person who has the skills, attributes, and drive to improve our customers\’ experience throughout the mortgage process.
You will need to be adaptable, self-motivated, and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Senior Mortgage Services Consultant:
- Competitive Salary OTE £65,000
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive, encouraging, and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Walking our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Participating in regular branch meetings to discuss best practices and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target-driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate, and detail-oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving license and access to your own vehicle.
Established in 1953, Alan de Maid are experts in selling and letting residential houses in the Bromley Borough and surrounding areas. Our six interlinked offices are strategically placed in prime locations for the London commuter market.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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Senior Mortgage Services Consultant employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Services Consultant
✨Tip Number 1
Familiarize yourself with the mortgage products and services offered by Alan de Maid. Understanding their unique selling points will help you effectively communicate with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in mortgage services. This can provide you with valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences in generating new business and providing exceptional customer service. Be ready to share specific examples that highlight your adaptability and success in a target-driven environment.
✨Tip Number 4
Showcase your communication skills by practicing how you would explain complex mortgage concepts to clients. Being able to simplify information will demonstrate your ability to enhance the customer experience, which is crucial for this role.
We think you need these skills to ace Senior Mortgage Services Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Mortgage Services Consultant position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in mortgage services, customer care, and any relevant qualifications like CeMAP. Use specific examples to demonstrate how you've excelled in similar roles.
Showcase Your Skills: Make sure to highlight your communication skills, adaptability, and ability to work in a target-driven environment. Provide examples of how you've successfully built relationships and generated new business.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work with Alan de Maid and how you can contribute to their success as a Senior Mortgage Services Consultant.
How to prepare for a job interview at Connells Group
✨Showcase Your Customer Service Skills
As a Senior Mortgage Services Consultant, outstanding customer care is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past to demonstrate your commitment to excellent service.
✨Highlight Your Adaptability
This role requires someone who can thrive in a fast-paced, target-driven environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and self-motivation.
✨Demonstrate Your Knowledge of Mortgage Products
Familiarize yourself with various mortgage products and services. During the interview, be prepared to discuss how you would guide customers through the mortgage process and tailor solutions to meet their needs.
✨Prepare for Team Collaboration Questions
Building relationships with Estate Agency teams is key. Think of examples that illustrate your ability to work collaboratively, provide training, and support colleagues, as this will show your team-oriented mindset.
