Connells Group is seeking a proactive customer complaints handler in the lettings division in the UK. You will manage a caseload, communicate with customers by phone and email, gather information, and liaise with cross‑team colleagues to resolve issues with care and professionalism.
Role emphasizes empathetic responses, strong problem solving, and the ability to work independently or in a team. Training will be provided; location is Annesley, Nottingham with a starting salary of £25,000.
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Property Complaints Advisor | Customer Resolution & Care employer: CONNELLS GROUP
Connells Survey & Valuation is an exceptional employer for Residential Surveyors, offering a supportive work culture that prioritises professional development through comprehensive training and ongoing support. With a commitment to flexibility and a strong reputation in the property surveying sector, employees can enjoy competitive pay and ample opportunities for career progression while making a meaningful impact in the lives of homeowners and lenders.
