At a Glance
- Tasks: Manage properties and support tenants while ensuring top-notch service.
- Company: Join Finders Keepers, part of Connells Group, a supportive and dynamic team.
- Benefits: Competitive salary, full training, career progression, and pension scheme.
- Why this job: Make a real difference in property management and grow your career.
- Qualifications: Strong customer service skills and a full UK driving licence required.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 48000 £ per year.
Finders Keepers, part of Connells Group, is looking for a highly motivated Property Manager to join our Property Management team within the Lettings department in Headington. This is a branch-based role where you will provide property management and tenancy support to the branch, working closely with landlords, tenants and internal teams to deliver a high standard of service. This opportunity is ideal for someone with strong customer service and organisational skills who enjoys working in a fast-paced environment and supporting all aspects of property management at branch level.
What We Offer
- Competitive basic salary
- Full training and development
- Clear career progression opportunities
- Company pension scheme
- A fast-paced, supportive working environment
Your Role
As Property Manager, you will act as the main point of contact for property management and tenancy-related matters for the branch, ensuring a consistent and professional service is delivered at all times. Your responsibilities will include:
- Acting as a central point of contact for property management queries from the branch, landlords, tenants and internal teams
- Providing accurate advice to the branch and customers on tenancy matters and relevant legislation
- Maintaining the approved contractor register, ensuring qualifications and documentation are up to date
- Overseeing customer service delivery, ensuring works, renewals and inspections are completed within agreed timescales
- Monitoring invoices, tenancy agreements and inspection reports to ensure service level standards are met
- Managing workloads to ensure deadlines are achieved and service levels are maintained
- Supporting more complex tenancy or property management cases, advising the branch, landlords and tenants on available options and liaising with the Lettings Services Centre where required
What We’re Looking For
- Full UK driving licence and access to your own vehicle
- Strong customer service skills with a confident communication style
- A positive team player who enjoys working closely with a branch team
- Ability to remain calm and solutions focused under pressure
- Strong negotiation and influencing skills
- Excellent planning, organisational and time management abilities
- Good analytical skills and attention to detail
Ready to Take the Next Step?
If you are looking to build or progress your career in property management within a branch-based lettings environment, we would love to hear from you. Apply today to find out more.
Our Commitment to Inclusion
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of background. If this role excites you, but your experience does not align perfectly with every requirement, we encourage you to apply. You may be well-suited to this role or another opportunity within Connells Group.
Property Manager in Oxford employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and role. Familiarise yourself with the latest trends in property management and think of examples from your past experiences that showcase your customer service skills. We want you to shine when you get that interview!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Property Manager in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your customer service experience and any relevant property management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your background makes you a great fit for our team at Finders Keepers.
Showcase Your Organisational Skills: Since this role requires excellent planning and time management, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love seeing those skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Connells Group
✨Know Your Stuff
Before the interview, brush up on property management basics and relevant legislation. Familiarise yourself with common tenancy issues and how to resolve them, as this will show your potential employer that you’re proactive and knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved conflicts or went above and beyond for clients, as this is crucial for a Property Manager role.
✨Demonstrate Team Spirit
Since this role involves working closely with a branch team, be ready to discuss how you collaborate with others. Share experiences where teamwork led to successful outcomes, highlighting your ability to remain calm and solutions-focused under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.