Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate and resolve customer complaints in the lettings sector.
- Company: Leading property services group based in Nottingham.
- Benefits: Birthday day off, pension scheme, and full training provided.
- Why this job: Gain valuable experience while making a difference in customer satisfaction.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Excellent career progression opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading property services group in Nottingham seeks a Customer Complaints Administrator. The role involves addressing and resolving customer complaints, requiring excellent communication skills and a strong customer service background. You will investigate customer concerns and provide detailed responses while gaining valuable experience in the lettings business.
Full training is provided along with excellent career progression and various employee benefits, including a birthday day off and a pension scheme.
Lettings Customer Complaints Investigator in Nottingham employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Customer Complaints Investigator in Nottingham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they handle customer complaints will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about addressing customer concerns, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've successfully resolved complaints in the past. This will demonstrate your problem-solving abilities and show that you can handle challenging situations with ease.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals ready to make a difference in customer service.
We think you need these skills to ace Lettings Customer Complaints Investigator in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a Lettings Customer Complaints Investigator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about resolving customer complaints and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully handled complaints or difficult situations in the past. We’re looking for candidates who can think on their feet and provide thoughtful solutions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need to complete your application smoothly!
How to prepare for a job interview at Connells Group
✨Know the Company Inside Out
Before your interview, do some research on the property services group. Understand their values, mission, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Complaints Scenarios
Think about common customer complaints in the lettings business and how you would handle them. Prepare specific examples from your past experience where you successfully resolved issues. This will demonstrate your problem-solving skills and customer service expertise.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with discussing your experiences and handling potential questions.
✨Show Enthusiasm for Career Progression
Express your excitement about the career progression opportunities mentioned in the job description. Talk about your long-term goals and how this position aligns with them. This shows that you’re not just looking for any job, but are genuinely interested in growing within the company.
