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- Tasks: Lead the UX design process for a new contact centre platform, from research to delivery.
- Company: Join a forward-thinking tech team in Milton Keynes on a 6-month contract.
- Benefits: Gain valuable experience, enhance your portfolio, and work in a collaborative environment.
- Why this job: Make a real impact by championing user needs and shaping innovative digital experiences.
- Qualifications: Proven UX design experience and proficiency in tools like Sketch and Figma.
- Other info: Opportunity to work with agile teams and contribute to a design system.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced UX Designer to join our Group Technology team in Milton Keynes on a 6-month contract. As a UX Design contractor, you will own the end-to-end design process from discovery through to design delivery in shaping our new contact centre platform. Working alongside a delivery manager, business analysts and development teams, you'll utilise design framework to deliver solutions based around product and user led iterative design. You'll leverage your expertise to balance business goals and technical constraints but most importantly, champion the user and their needs. A big part of this role will be to recommend, customise and document an internal design system (based on existing libraries) in collaboration with our other UX designers.
Key Responsibilities
- User Research & Insights: Conduct qualitative and quantitative user research and usability testing to understand user needs, pain points, and behaviours – presenting findings into problem statements that inform design hypothesis leading to a design brief.
- Interaction Design: Design user interfaces that are visually appealing and enhance user engagement, employing wireframes, mock-ups, and prototypes to effectively communicate design concepts.
- Accessibility: Understanding of inclusive design principles and proven implementation of WCAG 2.2 accessibility standards to at least AA level.
- User Journey Mapping: Create holistic service flows, user journey maps, and personas to identify critical touchpoints, emotions and risks – ensuring a seamless experience for users.
- Design Systems: Contribute to the creation, maintenance and documentation of a back-office design system, promoting consistency across all digital products and experiences.
- Feedback Integration: Gather feedback from users and stakeholders, iterating designs based on insights and testing to continuously improve the user experience.
- Trend Analysis: Stay abreast of industry trends and best practices in UX design, ensuring that our offerings are competitive and meet user expectations.
Preferably with a Bachelor's degree in Design, Human-Computer Interaction, or a related field.
Qualifications
- Proven experience working as a UX designer.
- Proficiency in design and prototyping tools such as Sketch, Figma and Miro or similar.
- Strong portfolio showcasing case studies of your UX design process, thinking and outcomes; include examples of user research, wireframes, and final designs.
- Proven experience building products from 0 to 1 and proving market-fit rapidly.
- Strong understanding of agile principles and tools (e.g. JIRA, Confluence).
- User champion mindset with a passion for delivering high-quality solutions.
- Excellent understanding of core design principles and user-centred methodologies.
- Strong communication and collaboration skills, with an ability to explain, justify and defend design decisions clearly and confidently to non-design stakeholders.
- Ability to solve problems creatively, with exceptional attention to pixel-perfect detail and handover practices, ensuring design intent is maintained throughout build.
- Proven ability to work to tight timelines and able to take ownership without constant direction.
- Experience and/or interest in estate agency or financial services is a plus.
UX Designer 6 Month Contract in Milton Keynes employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Designer 6 Month Contract in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX design field, attend meetups, and engage in online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your projects and the thought process behind your designs.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can demonstrate your user-centred approach and problem-solving skills. We want to see how you champion the user!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company. Don’t miss out on that opportunity!
We think you need these skills to ace UX Designer 6 Month Contract in Milton Keynes
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include a strong portfolio that showcases your UX design process. Highlight case studies that demonstrate your user research, wireframes, and final designs. We want to see how you think and what you've achieved!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Show us how your background aligns with our needs for this UX Designer role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your design decisions and processes. We appreciate clarity, especially when it comes to communicating complex ideas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Connells Group
✨Know Your Design Process
Make sure you can clearly articulate your end-to-end design process. Be ready to discuss how you conduct user research, create wireframes, and iterate based on feedback. This will show that you understand the importance of each stage in delivering a user-centred design.
✨Showcase Your Portfolio
Bring along a strong portfolio that highlights your best work. Include case studies that demonstrate your UX design process, from initial research to final designs. Be prepared to explain your design decisions and how they align with user needs and business goals.
✨Familiarise Yourself with Accessibility Standards
Since accessibility is key in this role, brush up on WCAG 2.2 standards. Be ready to discuss how you've implemented inclusive design principles in your past projects. This will show that you’re not just a designer, but a user champion who cares about all users.
✨Engage with the Team
During the interview, engage with your interviewers by asking insightful questions about their current design system and team dynamics. This shows your interest in collaboration and helps you gauge if the company culture aligns with your values as a designer.
