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For Companies At a Glance
- Tasks: Investigate customer concerns and build relationships while crafting thorough responses.
- Company: Leading property services company with a supportive team in Milton Keynes.
- Benefits: Birthday day off, discounts on services, and full training provided.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Excellent communication skills and a proactive approach; experience in lettings is a plus.
- Other info: Great opportunity for personal growth and development in a friendly environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading property services company in Milton Keynes is seeking a Customer Complaints Advisor to join their supportive team. This role involves investigating customer concerns, formulating thorough written responses, and building relationships with stakeholders.
Candidates should have excellent communication skills and a proactive approach. Previous experience in lettings or complaint handling is desirable but not required, as full training will be provided.
Enjoy perks such as a birthday day off and discounts on various services.
Customer Complaints & Resolution Specialist (Lettings) in Milton Keynes employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Complaints & Resolution Specialist (Lettings) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the lettings industry on LinkedIn or at local events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer complaints roles and practice your responses. We want you to feel confident when discussing how you’d handle various scenarios.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise in your answers. Use examples from past experiences to demonstrate how you’ve effectively resolved issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Complaints & Resolution Specialist (Lettings) in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how you can bring value to our team, so don’t be shy about showcasing your communication skills and proactive approach!
Be Clear and Concise: When writing your responses, keep it straightforward and to the point. We appreciate clarity, especially when it comes to investigating customer concerns. A well-structured application will definitely catch our eye!
Show Your Enthusiasm: Let us know why you’re excited about this role! A bit of passion goes a long way, so share what draws you to the Customer Complaints & Resolution Specialist position and how you can contribute to our supportive team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Connells Group
✨Know the Company Inside Out
Before your interview, take some time to research the property services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Scenarios
As a Customer Complaints & Resolution Specialist, you'll likely face various customer scenarios. Think about how you would handle different complaints or issues. Prepare examples from your past experiences, even if they're not directly related to lettings, to demonstrate your problem-solving skills and proactive approach.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you explain your ideas and respond to questions. This will help you feel more confident during the actual interview.
✨Show Enthusiasm for Learning
Even if you don't have direct experience in lettings or complaint handling, express your eagerness to learn. Highlight your adaptability and willingness to undergo training. Companies appreciate candidates who are open to growth and development, so let your enthusiasm shine through!
