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- Tasks: Lead a passionate team in managing properties and delivering exceptional client service.
- Company: Join one of England's oldest estate agencies with a strong reputation for excellence.
- Benefits: Generous holiday allowance, professional development, and exclusive discounts for staff and their families.
- Why this job: Make a real impact in property management while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for property management.
- Other info: Enjoy a vibrant workplace culture with social events and recognition for your hard work.
The predicted salary is between 36000 - 60000 £ per year.
Our Property Management department is made up of passionate, highly professional and well-trained individuals. Our Property Managers play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of managing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Property Manager.
Key Responsibilities
- Foster a culture of accountability, collaboration, and excellence across the department.
- Oversee the management of all managed units across Aspire.
- Maintain oversight of the lettings portfolio, ensuring compliance, efficiency, and client satisfaction.
- Drive key income streams including property management income, ensuring targets are achieved or exceeded.
- Monitor and manage the retention of occupied units within the managed portfolio.
People & Performance
- Lead, train, coach, and mentor property management staff to achieve professional growth and high performance.
- Conduct regular performance reviews and ensure robust people management processes are in place.
- Maintain a strong understanding of HR best practices and support the professional development of all team members.
Compliance & Legislation
- Serve as one of the company’s subject matter expert on lettings legislation, including the Renters’ Rights Bill and other regulatory frameworks.
- Ensure all processes and documentation comply with ARLA Propertymark standards and relevant legal requirements.
- Champion high standards of governance and risk management within all property management activities.
Customer Service & Brand Standards
- Lead from the front in delivering an exceptional client experience.
- Uphold the brand values and reputation of John D. Wooden Company and its associated brands.
- Ensure consistent delivery of outstanding service across all touchpoints.
Why join us?
When you join Aspire (part of John D Wood & Co.) we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as:
- Generous holiday allowance
- The opportunity to work for one of England’s oldest estate agencies known for delivering excellent customer service.
- Team recognition and awards
- Our very popular internal social committee connecting colleagues through sport and other social fun events.
- You will also be entitled to our award winning 'Perks at Work' discount scheme offering staff along with their family & friends excellent discounted property services.
Property Management - Team Leader in London employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management - Team Leader in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or recruiters, be ready to discuss your experience and how it aligns with their needs. Use specific examples that highlight your communication skills and ability to build relationships – these are key for a Property Manager!
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to customer service and property management. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application – we can’t wait to see what you bring to the table!
We think you need these skills to ace Property Management - Team Leader in London
Some tips for your application 🫡
Show Your Passion for Property: When writing your application, let your enthusiasm for property shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the industry and helping clients. Share any relevant experiences or stories that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Property Management role. Highlight your communication skills and ability to build relationships, as these are key for us. Use examples from your past experiences that demonstrate how you’ve excelled in similar situations.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon unless it’s relevant, and make sure your key skills and experiences stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Aspire!
How to prepare for a job interview at Connells Group
✨Know Your Property Management Stuff
Make sure you brush up on the latest lettings legislation, especially the Renters’ Rights Bill. Being able to discuss compliance and legal requirements confidently will show that you're serious about the role and understand the industry.
✨Show Off Your People Skills
Since this role involves leading and mentoring a team, be ready to share examples of how you've successfully managed people in the past. Highlight your communication skills and any experience you have in training or coaching others.
✨Demonstrate Your Organisational Flair
Prepare to talk about how you manage multiple tasks and priorities. Use specific examples from your previous roles to illustrate your ability to keep everything running smoothly, especially in a fast-paced environment.
✨Emphasise Customer Service Excellence
This position is all about delivering outstanding client experiences. Be prepared to discuss how you've gone above and beyond for clients in the past, and how you plan to uphold the brand values of John D. Wood & Co. in your new role.
