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- Tasks: Manage queries from landlords and tenants while maximising rental payment collection.
- Company: Leading property service company in the UK with a dynamic team.
- Benefits: Competitive salary, flexible work environment, and opportunities for growth.
- Why this job: Make a positive impact on customer satisfaction in a fast-paced setting.
- Qualifications: Excellent communication and customer service skills required.
- Other info: Join a busy team and enhance your career in property services.
The predicted salary is between 28800 - 43200 £ per year.
A leading property service company in the United Kingdom is seeking a Client Account Administrator to join their busy client accounts team. The successful candidate will manage queries from landlords and tenants, maximize rental payment collection, and ensure accurate record-keeping.
Ideal candidates will possess excellent communication and customer service skills, as well as a flexible approach to work. This is an opportunity to impact customer satisfaction positively while working in a dynamic team environment.
Client Accounts Specialist: Payments & Tenant Support in London employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts Specialist: Payments & Tenant Support in London
✨Tip Number 1
Network like a pro! Reach out to people in the property service industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to client accounts and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use examples from past experiences where you’ve successfully managed queries or resolved issues, especially in a team setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Accounts Specialist: Payments & Tenant Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and communication skills. We want to see how you can manage queries effectively, so don’t forget to include relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Client Accounts Specialist role. Share your passion for property services and how you can enhance customer satisfaction.
Showcase Your Flexibility: In your application, mention any experiences that demonstrate your flexible approach to work. We value adaptability, especially in a busy team environment like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Connells Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Client Accounts Specialist. Brush up on property management basics, especially around rental payments and tenant support. Familiarise yourself with common queries landlords and tenants might have, so you can demonstrate your knowledge and readiness to tackle these issues.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past. This will help you showcase your customer service skills and your ability to maintain positive relationships with clients.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like dealing with a difficult tenant or managing a late payment. Think through how you would handle these scenarios and be ready to explain your thought process. This shows that you can think on your feet and are prepared for the challenges of the job.
✨Demonstrate Flexibility
The job description mentions a flexible approach to work, so be prepared to discuss times when you've adapted to changing circumstances. Whether it’s adjusting your schedule to meet client needs or taking on additional responsibilities, showing that you can be flexible will make you a standout candidate.
