At a Glance
- Tasks: Support landlords and tenants, manage queries, and ensure smooth payment collection.
- Company: Leading property services company in the UK with a focus on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills, customer service experience, and Excel familiarity.
- Other info: Exciting opportunity to thrive in a fast-paced, customer-focused environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading property services company in the United Kingdom is seeking a Client Accounts Coordinator to provide exceptional support to landlords, tenants, and branch teams. The successful candidate will handle queries, ensure smooth payment collection, and maintain accurate records.
Strong communication, customer service orientation, and familiarity with systems like Excel are essential for this role. This position offers an opportunity to excel in a customer-focused environment while contributing to high-quality service delivery.
Client Accounts Specialist: Payments & Reporting in London employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts Specialist: Payments & Reporting in London
✨Tip Number 1
Network like a pro! Reach out to people in the property services industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about supporting landlords and tenants, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your Excel skills! Brush up on your spreadsheet knowledge and be ready to discuss how you've used it in past roles. Maybe even prepare a quick example of how you’ve managed data effectively.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key in a customer-focused environment.
We think you need these skills to ace Client Accounts Specialist: Payments & Reporting in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills, like Excel. We want to see how you can bring your unique flair to the Client Accounts Specialist role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting landlords and tenants, and how your skills align with our needs. Let us know what makes you the perfect fit!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've successfully handled queries in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Connells Group
✨Know Your Numbers
Since the role involves payments and reporting, brush up on your numerical skills. Be prepared to discuss how you've handled financial data in the past, and maybe even bring examples of reports you've created or managed.
✨Showcase Your Communication Skills
This position requires strong communication, so think of specific instances where you’ve successfully resolved queries or provided exceptional customer service. Practise articulating these experiences clearly and confidently.
✨Familiarity with Excel is Key
Make sure you're comfortable discussing your experience with Excel. If you have any specific functions or tools you’ve used, be ready to explain how they helped you in previous roles. A little practice with common formulas can go a long way!
✨Demonstrate Customer Focus
Prepare to share examples that highlight your customer service orientation. Think about times when you went above and beyond for a client or resolved a challenging situation. This will show your potential employer that you’re dedicated to high-quality service delivery.