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- Tasks: Lead a dynamic lettings team, ensuring top-notch service for landlords and tenants.
- Company: Join CM Rent & Sales, a supportive and inclusive employer in the property sector.
- Benefits: Enjoy uncapped commission, industry-leading training, and a clear career progression path.
- Why this job: This role offers growth opportunities, a motivating environment, and the chance to make an impact.
- Qualifications: Experience in lettings or estate agency is preferred; strong leadership and customer service skills are essential.
- Other info: We celebrate diversity and encourage all qualified candidates to apply, regardless of background.
The predicted salary is between 42000 - 84000 £ per year.
OTE: £60K - Uncapped Commission - Career Progression
We’re looking for a highly motivated Lettings Manager to complement our fantastic residential lettings team in Chelmsford. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step into your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career.
What’s in it for you as our Lettings Manager?
- Industry leading training and development
- Full support and training to become ARLA – NFOPP qualified
- Demonstrable career ladder
- Supportive and rewarding environment
- Compete for top achievers awards
- Competitive basic salary with uncapped commission
Key responsibilities of a Lettings Manager:
- Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants.
- Leading by example and delegating tasks with the aim to exceed standards of performance and targets set.
- Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.
Skills and experience required to be a successful Lettings Manager:
- Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress.
- Able to generate new business in a target driven environment.
- Proven experience managing, leading and mentoring a team.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving licence.
CM Rent & Sales is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Lettings Manager employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Familiarise yourself with the local property market in Chelmsford. Understanding the trends, rental prices, and key areas will not only boost your confidence but also impress us during the interview.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. We value strong leadership, so think of examples from your past experiences that showcase your ability to inspire and develop others.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you align your answers during the interview and demonstrate that you're a great fit for our team.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or estate agency roles. Emphasise any leadership or management experience, as well as your ability to generate new business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the Lettings Manager position. Mention specific achievements in your previous roles and how they align with the responsibilities outlined in the job description.
Highlight Customer Service Skills: Since outstanding customer care is crucial for this role, provide examples of how you've excelled in customer service in past positions. This could include resolving conflicts, exceeding client expectations, or receiving positive feedback.
Showcase Your Team Leadership: Discuss your experience in managing and mentoring teams. Provide specific examples of how you've motivated team members and contributed to their professional development, which is key for the Lettings Manager role.
How to prepare for a job interview at Connells Group
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed or mentored others in the past, highlighting your ability to inspire and drive performance.
✨Demonstrate Your Customer Service Expertise
Outstanding customer care is crucial in this role. Be ready to discuss specific instances where you've gone above and beyond for clients, showcasing your commitment to excellent service and problem-solving skills.
✨Prepare for Target-Driven Questions
Since generating new business is key, anticipate questions about how you would approach achieving targets. Think of strategies you've used in the past to exceed sales goals and be prepared to share them.
✨Familiarise Yourself with Industry Standards
Understanding ARLA and NFOPP qualifications will be beneficial. Brush up on relevant regulations and best practices in lettings management, as this knowledge will demonstrate your commitment to professional development.
