Insurance Administrator

Insurance Administrator, Leighton Buzzard Client: Location: Job Category: Other EU work permit required: Yes Job Reference: 94588040d194 Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Insurance Administrator Connells Group has a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in Leighton Buzzard. Our Insurance Administrators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations. You will be responsible for: Liaising with third-party insurers and solicitors to initiate and manage ongoing claims. Communicating claims updates to customers and collaborating to reach informed decisions. Handling incoming queries via phone and email from stakeholders. Loading/checking new policies and ensuring correct premium charges. Ensuring claim payments are correctly allocated to customers. Preparing fortnightly policy listings. Maximising collection of unpaid rent arrears and premiums through communication. Performing ad hoc duties as required. Your experience and skills will include: Excellent communication and customer service skills, with confidence in handling challenging queries. Strong systems experience, with good knowledge of Excel preferred. Excellent writing skills. Good analytical ability. Ability to stay calm under pressure and meet deadlines. Flexible approach to work. Experience in insurance or customer service is advantageous but not essential; training will be provided. Connells Group is one of the largest estate agency and property services providers in the UK, with nearly 600 branches nationwide. The group offers residential sales, lettings, and various other property-related services. Connells Group UK is an equal opportunities employer and encourages applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion, marital status, or pregnancy and maternity. #J-18808-Ljbffr