At a Glance
- Tasks: Connect with customers and help them find expert property valuers.
- Company: Established industry player with a dynamic Contact Centre team.
- Benefits: Earn OTE £25k–£30k, full training, and career progression opportunities.
- Why this job: Make a real difference in customer experiences while earning uncapped commission.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Supportive environment with a focus on personal and professional growth.
The predicted salary is between 25000 - 30000 £ per year.
An established industry player is seeking a friendly Customer Service Advisor to join their dynamic Contact Centre team in Dunstable. This role is pivotal in providing exceptional customer experiences, connecting potential sellers with expert property valuers. You will engage with customers through various channels, ensuring their needs are met while maintaining accurate records of interactions.
The company offers a supportive environment with full training, opportunities for career progression, and a competitive salary structure with uncapped commission. If you are passionate about customer service and eager to make a difference, this is the perfect opportunity for you.
Property Valuations Customer Advisor | Earn OTE £25k–£30k in Dunstable employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Valuations Customer Advisor | Earn OTE £25k–£30k in Dunstable
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Property Valuations Customer Advisor | Earn OTE £25k–£30k in Dunstable
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your friendly approach and problem-solving abilities.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention why you’re excited about the Property Valuations Customer Advisor role and how your skills align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Connells Group
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their approach to customer service and how they connect sellers with property valuers. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to thrive in a role that focuses on customer satisfaction.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are keen to understand the needs of customers, which is crucial for a Customer Advisor role.
✨Be Ready to Discuss Career Progression
Since the company offers opportunities for career growth, be prepared to discuss your own career aspirations. Share how you see yourself growing within the company and what steps you’re willing to take to achieve those goals. This will highlight your commitment and ambition.