Customer Complaints Specialist - Lettings

Customer Complaints Specialist - Lettings

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Connells Group

At a Glance

  • Tasks: Manage customer complaints and ensure excellent service in a professional manner.
  • Company: Join Connells Group, a leading name in the lettings industry.
  • Benefits: Enjoy a day off on your birthday, pension plan, and full training support.
  • Other info: Gain industry qualifications and thrive in a supportive environment.
  • Why this job: Make a real difference by resolving customer concerns and enhancing their experience.
  • Qualifications: No prior experience needed; just a passion for customer service and problem-solving.

The predicted salary is between 25000 - 30000 Β£ per year.

Connells Group in Sutton-in-Ashfield is looking for a Customer Complaints Administrator to efficiently manage customer concerns. This role plays a pivotal part in ensuring that all complaints are addressed and investigated in a professional manner with a focus on excellent customer service.

The successful candidate will be supported through full training and will have the opportunity to gain industry qualifications, along with various employee benefits such as a day off on their birthday and pension plan.

Customer Complaints Specialist - Lettings employer: Connells Group

Connells Group is an exceptional employer located in Sutton-in-Ashfield, offering a supportive work environment where employees can thrive. With comprehensive training and opportunities for industry qualifications, we prioritise your professional growth while providing attractive benefits like a birthday day off and a pension plan. Join us to be part of a team that values excellent customer service and fosters a culture of collaboration and respect.

Connells Group

Contact Details:

Connells Group Recruitment Team

We think you need these skills to ace Customer Complaints Specialist - Lettings

Customer Service Skills
Complaint Management
Investigation Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management