At a Glance
- Tasks: Manage properties, resolve queries, and provide exceptional customer service.
- Company: Join a vibrant team at Connells Group in Great Shelford.
- Benefits: Full training, career pathway, and a fun, fast-paced environment.
- Other info: Diverse and inclusive workplace encouraging all applicants.
- Why this job: Make a real impact while developing your skills in property management.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic and highly motivated individual looking for a position within property management. As a Property Manager you will join our friendly team based in Great Shelford and become part of their vibrant business. Experience as a property manager is not essential as you will be offered full training, you just need to be able to build strong relationships, have a desire to deliver exceptional customer service and the ability to multi-task.
As a Property Manager you will provide property management and tenancy support services to our branch network, landlords and tenants within your property portfolio.
What’s in it for you as a Property Manager?
- Get full training and development
- A good understanding of estate agency business
- Fast paced, fun environment
- Regular team meetings
- Full company briefings
- A career pathway
Key responsibilities of a Property Manager
- Act as a central point of contact managing the effective resolution of queries from clients and staff
- Coordinating urgent and routine repairs and maintenance
- Liaising with trades people/contractors and keeping customers up to date
- Organising safety inspections and managing remedial works
- Liaising with landlords following regular property visits
- Assisting customers with general tenancy queries
- Carrying out weekly partnership calls with colleagues and welcome calls with new customers
- Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
- Providing a first-class service to maximise customer retention
- Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved
Skills and Experience required to be successful as a Property Manager
- Strong customer service skills and confident communicator
- Ability to stay calm under pressure
- Excellent negotiation and influencing skills
- Excellent planning and organisational skills
- Good analytical ability
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Property Manager in Cambridge employer: CONNELLS GROUP
Connells Group is an exceptional employer, offering a dynamic work environment in Eastbourne where your leadership can truly shine. With a focus on employee growth and development, we provide competitive salaries, substantial OTE, and generous benefits including a company car, ensuring that our team members feel valued and motivated to excel in their roles. Join us to be part of a supportive culture that prioritises performance and engagement across our 8 branches.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management field. You never know who might have a lead or can introduce you to someone at Connells Group.
✨Tip Number 2
Get social! Follow Connells Group on LinkedIn and engage with their posts. This shows your interest and keeps you in the loop about company culture and job openings.
✨Tip Number 3
Prepare for interviews by practising common property management scenarios. Think about how you'd handle tenant queries or coordinate repairs. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our vibrant team.
We think you need these skills to ace Property Manager in Cambridge
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for property management! In your application, let us know why you're excited about this role and how you can contribute to our vibrant team.
Highlight Your Customer Service Skills:As a Property Manager, strong customer service skills are key. Make sure to showcase any relevant experience or examples where you've gone above and beyond to help customers.
Be Organised and Clear:When writing your application, keep it organised and easy to read. Use clear headings and bullet points if needed. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at CONNELLS GROUP
✨Know Your Stuff
Before the interview, take some time to research the company and its values. Understand what property management entails and be ready to discuss how you can contribute to their team. This shows your enthusiasm and commitment to the role.
✨Showcase Your People Skills
As a Property Manager, building strong relationships is key. Prepare examples of how you've successfully interacted with customers or resolved conflicts in the past. This will demonstrate your strong customer service skills and ability to communicate effectively.
✨Stay Calm Under Pressure
The role can be fast-paced and sometimes stressful. Think of situations where you’ve had to stay calm and organised while juggling multiple tasks. Sharing these experiences will highlight your ability to handle pressure, which is crucial for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
