Branch Manager

Branch Manager

Birmingham Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead tech initiatives for the Marketing team, ensuring alignment with business goals.
  • Company: Join Connells Group, a leader in customer engagement and marketing technology.
  • Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
  • Why this job: Be at the forefront of innovation, driving efficiency and measurable impact in marketing.
  • Qualifications: Degree in computer science or related field; senior tech experience required.
  • Other info: Collaborate with a diverse team of 175 professionals in an agile environment.

The predicted salary is between 43200 - 72000 Β£ per year.

The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.

This role is specifically supporting the Marketing team, where it will work closely with the Marketing Leadership Team, Group Technology, and external technology partners. This role ensures that investments in marketing technology actively support innovation, drive efficiency, and deliver measurable business value. The role acts as a strategic bridge between marketing objectives and technological enablement, helping Connells Group modernise its approach to customer engagement, lead generation, and brand positioning.

Your responsibilities will include:

  • Be the Business Technical Lead in the Business Aligned team working with product and delivery to ensure the business goals are achieved.
  • Provide leadership, vision, and direction for the business area the role is operating within, supporting the business leaders with their demands of technology.
  • Work with the senior leaders and Exec across the business to ensure that the technology teams support the strategy of that business area.
  • Work with the business, product and architecture to design, manage, and/or execute product roadmaps.
  • Ensure that product technical debt is understood and is appropriately prioritised within the backlog.
  • Collaborate in the trade-off discussions and roadmap prioritisation.
  • Take accountability for non-functional outcomes including security, performance, availability, and reliability of systems within the business area.
  • Matrix task management of the business analysts, software engineers and test team that are assigned to the business area (Circa 175 people).
  • Build the capability of the agile teams and agile ways of working and support the transformation of technology teams into this.
  • Work with architecture team to ensure that technical solutions are aligned to the business goals, technically efficient and cost effective.
  • Work with the Head of Engineering to ensure that the business area has the right engineering capability within the agile teams to meet the demands of the business.
  • Drive continuous improvement in our technology, processes and ways of working.
  • Ensure that the technology to support the business area(s) is cost effective.
  • Manage the costs identifying where value is not being provided.
  • Review of monthly service metrics of business area to ensure service issues are addressed.
  • Support the major incident process for any incidents impacting the business area.
  • Maintain the technical relationships with suppliers that support the business area, participating in regular service reviews, ensuring understanding of their technical roadmap and technical debt.

The ideal candidate will have:

  • Degree in a computer science or related subject, and/or experience in senior technology roles.
  • Experience of working in technologies that support Marketing – such as websites, digital screens content management systems, digital and printed marketing, customer research tools and analytics, and social media management platforms.
  • In-depth knowledge of software development lifecycle and methodologies.
  • Understanding of and experience with SAFe, and agile frameworks such as Scrum or Kanban.
  • Experience of event driven microservices architecture.
  • Worked with Jira, Azure Dev Ops (ADO), GitHub, Jenkins or Octopus automated deployments.
  • Working knowledge of Microsoft .NET, Microsoft SQL, and Azure cloud.

Branch Manager employer: Connells Group

At Connells Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Branch Manager, you will benefit from extensive professional development opportunities, a supportive environment that values your contributions, and the chance to work at the forefront of marketing technology in a dynamic industry. Our commitment to employee growth and a customer-centric approach ensures that you will play a vital role in shaping the future of our business while enjoying a fulfilling career.
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Contact Detail:

Connells Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Branch Manager

✨Tip Number 1

Familiarise yourself with the latest trends in marketing technology. Understanding how tools like customer research platforms and social media management systems can drive business value will help you stand out as a candidate who can bridge the gap between marketing and technology.

✨Tip Number 2

Network with professionals in the marketing and technology sectors. Attend industry events or webinars to connect with people who are already in similar roles. This can provide you with insights into the challenges they face and how you can position yourself as a solution.

✨Tip Number 3

Brush up on your knowledge of agile methodologies, particularly SAFe, Scrum, and Kanban. Being able to demonstrate your understanding of these frameworks during discussions can show that you're ready to lead agile teams effectively.

✨Tip Number 4

Prepare to discuss your experience with technical debt and how you've managed it in previous roles. Being able to articulate your approach to prioritising technical issues while aligning with business goals will highlight your strategic thinking.

We think you need these skills to ace Branch Manager

Technical Leadership
Customer-Centric Approach
Strategic Planning
Agile Methodologies
Product Roadmap Management
Stakeholder Engagement
Budget Management
Performance Metrics Analysis
Collaboration with Cross-Functional Teams
Software Development Lifecycle Knowledge
Event-Driven Microservices Architecture
Experience with Marketing Technologies
Jira and Azure DevOps Proficiency
Microsoft .NET and SQL Knowledge
Cloud Computing (Azure) Expertise

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in technology roles, particularly those that support marketing. Emphasise your leadership skills and any experience with agile methodologies, as these are crucial for the Branch Manager position.

Craft a Compelling Cover Letter: In your cover letter, explain how your background aligns with the responsibilities of the role. Discuss your experience in managing technology teams and how you've driven innovation and efficiency in previous positions.

Showcase Relevant Skills: Highlight specific skills mentioned in the job description, such as knowledge of software development lifecycles, experience with marketing technologies, and familiarity with tools like Jira and Azure DevOps. Use concrete examples to demonstrate your expertise.

Prepare for Technical Questions: Anticipate technical questions related to the technologies and frameworks mentioned in the job description. Be ready to discuss your experience with event-driven microservices architecture and how you have applied agile practices in your previous roles.

How to prepare for a job interview at Connells Group

✨Understand the Role Inside Out

Make sure you thoroughly understand the responsibilities of the Head of Business Technology role. Familiarise yourself with how this position supports the Marketing team and aligns technology with business goals. This will help you articulate how your experience and skills can directly contribute to their objectives.

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with relevant technologies, such as content management systems and analytics tools. Highlight any specific projects where you've successfully implemented technology solutions that drove efficiency or innovation in a marketing context.

✨Demonstrate Leadership Skills

As a senior-level role, it's crucial to showcase your leadership abilities. Share examples of how you've led teams, managed cross-functional collaborations, and driven strategic initiatives. Emphasise your experience in agile methodologies and how you've built capabilities within teams.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about past challenges you've faced in technology roles, particularly those related to marketing, and be ready to discuss how you approached them and what the outcomes were.

Branch Manager
Connells Group
Location: Birmingham

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