Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team with admin duties in a busy branch environment.
- Company: Join Mann, part of the Connells Group, a leader in estate agency.
- Benefits: Enjoy industry-leading training, career progression, and a fun team atmosphere.
- Why this job: Gain valuable experience in a supportive environment while making a real impact.
- Qualifications: Customer-focused, organised, and IT literate; previous admin experience preferred.
- Other info: We celebrate diversity and encourage all to apply, even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
At Mann, part of the Connells Group, we\’re looking for a highly motivated Branch Administrator to support our fantastic team in our branch in Gosport. As our Branch Administrator, you will take ownership of office administration accurately and efficiently in a professional manner within a busy customer-facing environment.
What’s in it for you as our Branch Administrator?
- Industry-leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Supportive, rewarding, and fun environment
- Team incentives
- Understanding of operations within an estate agency business
Key responsibilities of a Branch Administrator
The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone, and ensuring office expenditure is maintained within budgeted levels.
Skills and experience required to be a successful Branch Administrator
- Preferably experience as an Administrator/Secretary or similar role
- Customer-focused and comfortable in a client-facing role
- Resilient, positive, numerate, and detail-oriented
- Organised and able to prioritise workload in a fast-paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Mann is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
EACW05444
#J-18808-Ljbffr
Branch Administrator - Gosport, Portsmouth employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator - Gosport, Portsmouth
✨Tip Number 1
Familiarise yourself with the estate agency sector, especially the operations of a branch. Understanding how property portals work and the typical customer enquiries can give you an edge during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in a fast-paced environment. This will demonstrate your ability to prioritise effectively, which is crucial for a Branch Administrator.
✨Tip Number 3
Network with current or former employees of Mann or similar companies. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Being customer-focused is key for this role, so think of specific instances where you've successfully handled client interactions.
We think you need these skills to ace Branch Administrator - Gosport, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Administrator or Secretary. Emphasise your customer service skills and any experience in a client-facing role, as these are crucial for the Branch Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your organisational abilities and attention to detail, and how they will benefit the team at Mann.
Highlight Relevant Skills: In your application, clearly outline your IT literacy, particularly with MS Office and other relevant software. Provide examples of how you've used these skills in previous roles to manage administrative tasks effectively.
Show Your Interest in the Industry: Demonstrate your keen interest in the estate agency business by mentioning any relevant knowledge or experiences. This could include keeping up to date with industry changes or any previous work in similar environments.
How to prepare for a job interview at Connells Group
✨Show Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've managed multiple tasks in a busy environment, and be ready to discuss your prioritisation strategies.
✨Highlight Customer Service Experience
Since the role is customer-facing, it's crucial to showcase your experience in dealing with clients. Share specific instances where you successfully handled customer enquiries or resolved issues, emphasising your communication skills.
✨Familiarise Yourself with the Industry
Having a keen interest in the estate agency business will set you apart. Research current trends and challenges in the industry, and be prepared to discuss how you can contribute to the team’s success.
✨Demonstrate IT Proficiency
Being IT literate is essential for this role. Brush up on your MS Office skills and be ready to discuss any relevant software you've used in previous roles. If possible, mention any experience with property portals or similar systems.
