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For Companies At a Glance
- Tasks: Support our sales team with admin tasks in a busy, customer-focused environment.
- Company: Join Connells, a leading estate agency with a commitment to diversity and inclusion.
- Benefits: Enjoy flexible hours, industry-leading training, and a fun, supportive workplace.
- Why this job: Gain valuable experience, develop your career, and be part of a dynamic team.
- Qualifications: Ideal for those with admin experience, strong communication skills, and a positive attitude.
- Other info: Part-time role with flexibility around school hours; we welcome diverse applicants!
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Branch Administrator
At Connells, we're looking for a highly motivated Branch Administrator (Part Time Flexible) to support our fantastic team in branch in Yeovil, Somerset . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.
Part Time – 25 Hours Per Week: (flexibility around when these days and hours are worked, could suit school hours, to be discussed at interview stage)
What’s in it for you as our Branch Administrator?
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Supportive, rewarding and fun environment
- Team incentives
- Understanding of operations within an estate agency business
Key responsibilities of a Branch Administrator
The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels.
Skills and experience required to be a successful Branch Administrator
- Preferably experience as an Administrator / Secretary or similar role
- Customer focussed and comfortable in a client facing role
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a faced paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
EACS07267
Branch Administrator employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Familiarise yourself with the estate agency industry, especially the specific operations of Connells. Understanding their business model and values will help you demonstrate your enthusiasm and fit for the role during the interview.
✨Tip Number 2
Prepare to discuss your organisational skills and how you've successfully managed multiple tasks in a fast-paced environment. Think of specific examples that showcase your ability to prioritise and stay detail-oriented under pressure.
✨Tip Number 3
Brush up on your IT skills, particularly with MS Office and property portals. Being able to confidently navigate these tools will not only impress your interviewers but also show that you're ready to hit the ground running.
✨Tip Number 4
Showcase your customer service experience by preparing anecdotes that highlight your ability to handle enquiries and resolve issues effectively. This will demonstrate your client-facing skills and your commitment to providing excellent service.
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Administrator or in a similar role. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage office administration effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Branch Administrator position. Mention your organisational skills, attention to detail, and how you can contribute to the team at Connells. Be sure to address why you're interested in working in a customer-facing environment.
Highlight Relevant Skills: In your application, clearly outline your IT literacy, particularly with MS Office and other relevant software. Provide examples of how you've used these skills in previous roles to support administrative tasks.
Show Your Willingness to Learn: Express your keen interest in keeping up to date with industry changes. Mention any relevant training or courses you've undertaken, or your willingness to participate in the industry-leading training offered by Connells.
How to prepare for a job interview at Connells Group
✨Show Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to stay organised and manage multiple tasks. Prepare examples from your past experiences where you successfully prioritised your workload in a busy environment.
✨Highlight Customer Service Experience
Since the role involves dealing with customer enquiries, be ready to discuss your experience in customer-facing roles. Share specific instances where you resolved issues or provided exceptional service to clients.
✨Familiarise Yourself with Industry Tools
Make sure you're comfortable with the IT skills required for the job, especially MS Office and property portals. If you have experience using similar tools, mention this during the interview to show your readiness for the role.
✨Express Your Willingness to Learn
The job description mentions a keen interest in learning and keeping up to date with industry changes. Be prepared to discuss how you stay informed about industry trends and your eagerness to develop your skills further.
