At a Glance
- Tasks: Lead a dynamic team of Property Managers to deliver top-notch customer service.
- Company: Join Clive Watkins, part of the Connells Group, a top employer in the UK.
- Benefits: Earn up to £30k, enjoy bonuses, and benefit from 23 days leave plus your birthday off.
- Other info: Great career progression, employee discounts, and a supportive work environment.
- Why this job: Be a key player in a thriving company with exciting transformation plans.
- Qualifications: Experience in property management and a passion for team leadership.
The predicted salary is between 30600 - 37400 £ per year.
Do you want to work for a company that is in The Times 26 best very big organisations to work for 2026? Clive Watkins, part of Countrywide: The Connells Group is looking for an experienced and highly motivated lettings professional to join our friendly, established residential lettings team in Wirral, as a Team Manager. As a Team Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality service they deserve, throughout their time with us. Therefore, this is an exciting opportunity for an ambitious and driven leader who is experienced in the lettings industry and is passionate about inspiring and developing their team to be the best property professionals, delivering a first-class customer service.
What we can offer you as a Team Manager:
- Basic Salary up to £30k, plus quarterly bonus (depending on experience)
- Be part of the largest UK property services brand with bold transformation plans.
- Join a collaborative team.
- Pension scheme.
- 23 days annual leave, plus an additional day off for your birthday.
- Career progression opportunities.
- Employee Assistance Programme.
- Discount schemes covering retail, entertainment, travel and health.
- Family Friendly Leave including enhanced maternity and paternity leave.
The role of a Team Manager includes duties such as:
- Overseeing a team of five - seven Property Managers, to ensure productivity, efficiency, and customer retention
- Creating a team environment that is fun and productive where colleagues support each other to achieve individual, team and company goals
- Leading and motivating your team to deliver excellent customer service
- Engaging in and encouraging your team to develop excellent relationships with local branch colleagues
- Overseeing maintenance works, end of tenancy deposits, safety certification and compliance, and having a sound knowledge of housing legislation and regulations
- Overseeing training, development and coaching of your team to get great results
- Monitoring and managing Key Performance Indicators (KPIs)
- Working closely with your Head of Property Management to ensure company objectives are hit
What skills and experience are we looking for:
- Dynamic team player and motivational manager
- Experience within the property industry, ideally with a Level 3 qualification in Lettings and Property Management
- Naturally resilient, driven and customer-centric with a can-do attitude
- Proven track record of delivering great customer service
- An articulate communicator with ability to create colleague and customer relationships
- Thorough understanding of lettings industry legislation
- Ability to embrace change and grow with the business
Countrywide, part of Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Property Manager Team Leader in Birkenhead employer: Connells Group
Connells Group is an exceptional employer, offering a dynamic work environment in Eastbourne where your leadership can truly shine. With a focus on employee growth and development, we provide competitive salaries, substantial OTE, and generous benefits including a company car, ensuring that our team members feel valued and motivated to excel in their roles. Join us to be part of a supportive culture that prioritises performance and engagement across our 8 branches.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager Team Leader in Birkenhead
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Connells Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Connells Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Connells Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager Team Leader in Birkenhead
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager Team Leader role at Connells Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Connells Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Connells Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Connells Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Connells Group.
